Receptionist

Job Description

Job Description

Job Title : Receptionist 

Location:  

Department: Administration 

Reports to: Administrator 

Position Type: Full-Time 8:30am-5:00pm

Emerald Healthcare is dedicated to providing exceptional care and support to our residents in a compassionate and nurturing environment. We are seeking a dynamic and personable part-time receptionist to join our team and enhance the overall experience for our residents and their families.

Job Summary:

The Receptionist will greet, assist, and provide direction and information to residents, family members, visitors, and other guests of the organization.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Greets residents, family members, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.

• Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.

• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.

• Performs administrative and clerical support tasks.

• Performs basic filing and recordkeeping.

• Performs other duties.

Required Skills/Abilities:

• Excellent verbal communication skills.

• Excellent interpersonal and customer service skills.

• Basic understanding of administrative and clerical procedures and systems.

• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• High school diploma or equivalent required.

Physical Requirements:

• Prolonged periods of sitting at a desk.

• Must be able to lift up to 15 pounds at times.