Bilingual Spanish Personal Banker

Responsibilities Provide personalized banking support across multiple branch locations within an assigned geographic area Adapt quickly to new branch environments, teams, and customer needs while maintaining consistent service quality and adherence to bank standards Build lasting customer relationships through proactive, meaningful conversations that support financial well‑being and deepen engagement Lead discovery driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals Support everyday banking needs, including account openings, service requests, and credit applications Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards Demonstrate comfort using and adopting digital tools and technologies to enhance customer experience and support evolving banking needs Deliver accurate, compliant service while exercising sound judgment within defined risk controls Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise Requirements 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bilingual speaking and listening proficiency in Spanish/English Core Competencies Demonstrates strong customer relationship management and personalized banking support skills, with a focus on driving branch growth and delivering compliant service. Proficient in cash handling, digital tools, and bilingual communication in Spanish and English. #J-18808-Ljbffr Jobtailor