Custom Account Manager

Job Description

Job Description

All jobs at Southern Champion Tray (SCT) require Team members to act in accordance with the shared Core Values and Operating principles of the company as they perform specific job functions. These include:

• Trustworthy – We strive for our actions to match our words in all our relationships.
• Servant–Hearted – We enable and empower our team to serve the needs of customers, Team members,suppliersand the community.
• Relational – We aim to build healthy relationships while fostering an environment that promotes compassion, balance, and personal and professional growth.
• Resourceful – We value strategic insourcing, first looking to create solutions internally, and then looking to apply that knowledge to future opportunities.

SUMMARY:

B2B sales representative driving sales growth and providing customers with sustainable, custom solutions for retail-based paperboard packaging products. Account Manager is focused on new business development with territory expanding throughout the U.S.  Responsible for increased market share through new account development and growth within a current portfolio of accounts. A strong focus will be on identifying new business accounts utilizing both conventional and digital technology to provide retail, consumer packaging solutions for customers representing multiple brands across a variety of industries. SCT Account Managers are Customer Champions and actively stay connected to current trends and innovation within the retail packaging industry and engage with creative teams and marketing agencies to develop custom solutions while upholding the values and reputation SCT has built over the past century. 

RESPONSIBILITIES:

• Activelyparticipatesin the development andexecutionof a strategic plan fornew business developmentthat aligns with SCT’s overall business strategy; assertivelyseeksstrategic and creative solutions to grow business within the retail consumer goods market
• Identifies,pursuesand develops new accounts while uncovering and securing opportunities within existing customer base
• Builds and manages an extensive sales pipeline from lead generation throughon-boardingof new business
• Seeksto understand customers' specific business goals, their explicitneedsand the unique challenges they facein order todeliver relevant and valuable solutions
• Establishesrelationships with Customer Brands, Marketingteamsand Creative agencies to build their product packaging using digital print solutions.
• Develops,customizesandleadssales presentations at customer events, industry tradeshowsand during sales calls to feature SCT’s packaging solutions and services

• Utilizessales reporting tools toassistin development of realistic forecasts for production planning purposes; consistentlyutilizessales prospecting and customer management software toidentifyprospects and manage and report activity
• Engagesin relevant and current industry trends and innovations including customized digital print solutions and trends, as well as industry developments in the production of retail packaging
• Develops and cultivates strong relationships both internally and externally in a way that inspires trust and values people
• Collaborateswith internal partners such as Structural Design, Customer Service and Graphics to deliver great packaging and distinctive service
• Activelyparticipatesin events on-site toshowcasedigital technology solutions;participatesin various industrytrade-showsthroughout U.S.
• Serves as an SCT brand ambassadorrepresentingthe strong values and reputation of Southern Champion Tray

QUALIFICATIONS:

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree in business management or a related field; or experienceconsideredin lieu of degree
• Minimum of 5 + years B2B sales experiencein a new business development role (hunter) with ademonstratedtrack recordinnewbusinessdevelopment
• Strongprospecting, follow-up,closingand consultative selling skills, with the ability toeffectively communicate andsell value
• Sales experience within theretailpackagingindustryisrequired ; folding carton paperboard packaging isstrongly preferred.
• Willingness to travel (up to 30%)includingcustomer visits andSCT facilities.
• Strongrelationship building skills,ability to buildrapport,identifyand uncover opportunities, and understand business requirements of customers at all levels.
• Strong analytical skills/logical reasoning ability,ability to usedata-driven reports tofacilitatesales growth, provide forecasts to production planning teams, etc.
• Ability to prioritize, organize and multitask well, paying close attention to detail and effectively manage time
• Independent thinker/worker with strong initiative to lead/manage multiple projects under minimal supervision

• Excellent public speaking and presentation skills.Proficient in MS Office applications-Word, Outlook, Excelsoftware