Server - West Woods Golf Club - Variable

Job Title

The City of Arvada operates the West Woods Golf Course with a restaurant and banquet room; responsible for selling food and beverage and to serve guests in a warm, friendly and professional manner.

Starting salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity. The range listed reflects the entire range and typical placement is entry to mid range. Pay Rate - $12.14/hr

**This position is Tip Eligible**

Essential Job Functions

• Provides excellent customer service to patrons of the golf course facilities.
• Greets customers warmly and with a smile, proceeds with standard sales approach; has thorough knowledge of menu contents, daily specials and knows basic preparation of each (baked, fried, broiled, portion size, approximate time, etc.).
• Confirms orders for accuracy and serves meals in a professional and timely manner.
• Has thorough knowledge of beverages, i.e. house brand liquors, liquor, beer and wine that is available; knows special beverage promotions.
• Works in an organized, expedient manner, anticipates guests' needs and adapts to business flow.
• Clears dishes and tables as needed. Assists bus person when possible.
• Maintains a clean and organized workspace.
• Performs all side work duties, works opening and closing as directed; helps where needed in restaurant; attends departmental meetings, etc.
• Travels to and attends team and organizational meetings, training, events and activities and appropriately and professionally represents the department.

Other Job Functions

• Performs other duties as assigned.

Knowledge Skills and Abilities

• Ability to follow food safety and sanitation guidelines.
• Ability to communicate with others.
• Ability to use good judgment.
• Ability to work independently.
• Ability to maintain professional appearance and punctuality.
• Ability to follow instructions, working knowledge of all menu items and their presentation.
• Ability to work with a P.O.S., handle and reconcile of cash banks.
• Ability to to work evenings and weekends and some holidays, ability to establish and maintain effective working relationships and supervisors, other employees, and the general public.
• Strong interpersonal skills.

Preferred Education Degree

• High School/GED

Work Experience Related

• Prior customer service or waiting experience helpful.

Other Qualifications

• Must be at least 18 years of age.

Physical Demands

• Moderate to considerable physical effort that includes working from ladders in awkward positions. Frequent use of light or medium weight objects (e.g., 25-50 lbs.) and use of medium weight tools.

Hazards

• Occasional hazards that are predictable or well protected against (Hazardous waste, ladders, cleaning supplies, trips and falls.

Work Environment

• Exposure to loud noise indoors.

The City of Arvada offers a robust Total Rewards package. To find out more details, select here.

The City of Arvada does not offer benefits to temporary and/or seasonal employees. Temporary, Variable Hour and Health Plan Eligible employees will earn 1 hour of sick leave for every 30 hours worked, up to a maximum cap of 48 hours.

Vision: We Dream Big and Deliver

Mission: We are dedicated to delivering superior services to enhance the lives of everyone in our community.

Values:

• Innovation: We excel in creativity, flexibility and the use of best practices while valuing diverse backgrounds, ideas and perspectives.
• Passion: We are a high performing, inclusive team inspiring each other to pursue excellence.
• Opportunity: We value our diversity, embrace possibilities, face challenges, persevere and take action to deliver quality results.

The City's Core values are in every employee's individual Performance Plan which helps us to reinforce our expectations for living and working by our Core Values.

Every City employee is expected to perform his/her job to the highest professional standards. This includes upholding the City's values with integrity and accountability, acting in a manner that is respectful and inclusive towards others, and adhering to the City's policy on employee conduct as detailed in the personnel rules sec. 70-143.

The City is an Equal Employment Opportunity Employer.