Operations and Logistics Specialist

Job Description

Job Description

Operations & Logistics Specialist

Full-Time

Position Summary

The Operations & Logistics Specialist plays a key role in the daily success of our Janesville branch. This versatile, cross-functional role supports daily branch operations, handles local equipment and supply deliveries as needed, and assists customers directly at the sales counter. Designed for a proactive team player who thrives in a dynamic environment, this role ensures smooth inventory control, accurate delivery schedules, and exceptional customer service across every touchpoint.

Responsibilities/Duties

• Operations & Inventory: Coordinate daily operational activities, monitor inventory levels, process orders, and maintain stock accuracy to support branch growth.
• Delivery & Logistics (As Needed): Safely deliver customer orders, secure loads, adhere to municipal/state driving laws, and double-check order accuracy prior to departure.
• Sales Counter & Customer Service: Jump in at the sales counter to assist walk-in customers, process orders, and deliver knowledgeable, friendly service.
• Branch Collaboration: Work closely with cross-functional team members to resolve operational issues quickly and maintain a clean, efficient branch environment.
• Compliance & Safety: Conduct pre- and post-trip vehicle inspections, adhere to regulatory standards, and maintain company safety protocols.

Knowledge, Skills, and Abilities

• Strong customer service, communication, and problem-solving skills.
• Computer Competency (Excel, Word, Outlook) and familiarity with retail management/ERP systems.
• Knowledge of basic inventory management and supply chain practices.
• Valid State Driver’s License
• Ability to take direction, adapt quickly, and manage multiple priorities in a small branch setting.
• Bilingual (English/Spanish) is a plus.

Credentials and Requirements

• High school diploma or equivalent.
• 1–2 years of experience in retail operations, warehouse logistics, or customer service.
• Valid Class D license.
• Must successfully pass a Motor Vehicle Report (MVR) Screening.

Physical Demands

• Regularly lift, carry, push, and pull materials and objects weighing 40–50 lbs.
• Frequently bend, stoop, kneel, reach, climb, crouch, and squat (including vehicle pre-/post-trip inspections).
• Stand, walk, and use hands/fingers for extended periods.

Benefits

• Flexible scheduling (Open Saturdays till noon, closed Sundays!)
• Paid time off & paid vacation
• Overtime opportunities
• Major medical (BlueCross BlueShield), Vision, and Dental
• Group term life insurance
• 401(k) employer match contribution (WE MATCH 100%)
• FREE company apparel
• Wellness programs & professional development opportunities
• Employee discounts

Russo Hardware, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Russo Hardware, Inc. complies with all applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.