Warranty Administrator

Warranty Administrator

Jackson, MS - Jackson, MS 39212-5101

Description

Since 1939, Scott has been family owned and proud to represent the world's finest manufacturers of construction equipment and cranes. Today, our team of nearly 400 employees sell, rents and provides top notch service and parts at 16 locations in 5 states. Come join us!

Our founder believed that "People are Important" and that is reflected in our values and culture today. Employee benefits is one of the many places that shows.

Company Paid Benefits

Life Insurance

Long-Term Disability

Short Term Disability for employees with 10 years or more of tenure

Emergency Travel Assistance Program including ID theft protection

Employee Assistance Program

Paid Time Off tiered based on tenure

Paid Holidays

Wellness program with generous rewards

Discretionary profit sharing

Partially company paid benefits

Shared cost of health insurance with substantial employer contribution

401K plan with an employer match on the first 6% an employee contributes

Available Benefits

Dental

Vision

Accident Insurance

Critical Illness

Hospital indemnity

Flexible Spending Account

Short Term Disability

Voluntary Life

Training

On the Job training

In person and online manufacturer training

Scott Equipment University, a resource for safety, skills and career development training

Additional benefits

Prescription Safety Glasses Reimbursement (based on position)

Boots reimbursement (based on position)

Job Description:

This individual will be responsible for promoting customer satisfaction within the service department, assisting in the writing and communication of work orders, coordinating duties with the service technicians and performing other administrative/clerical duties for the service department. This individual will also be responsible for all warranty related issues, including warranty registering new machines and filing claims to multiple vendors.

Qualifications

Good communication skills - interpersonal, written, verbal Proper phone etiquette Proficient in MS Office Suites, as well as the ability to learn company database systems Industry experience preferred Clerical experience preferred