Relationship Banker - South Manhattan NY Area

Job Description At Bank of America, this role is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self‑service resources, such as mobile banking, online banking, or ATM. The position requires accurate and efficient processing of cash transactions for clients as needed and engaging in deep conversations to understand clients’ financial and life priorities, connecting them to solutions that meet their goals. Responsibilities Execute the bank’s risk culture and strive for operational excellence. Build relationships with clients to meet financial needs. Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. Grow business knowledge and network by partnering with experts in small business, lending, and investments. Manage financial center traffic, appointments, and outbound calls effectively. Drive the client experience. Manage cash responsibilities. Required Qualifications Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client. Collaborates effectively to get things done, building and nurturing strong relationships. Displays passion, commitment, and drive to deliver an experience that improves clients’ financial lives. Confident in identifying solutions for new and existing clients based on their needs. Communicates effectively and confidently and is comfortable engaging all clients. Ability to learn and adapt to new information and technology platforms. Confident in educating clients on how to conduct simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking). Applies strong critical thinking and problem‑solving skills to meet clients’ needs. Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. Efficiently manages time and capacity. Focuses on results while acting in the best interest of the client. Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance. Desired Qualifications Experience in financial services and knowledge of financial services industry, products, and solutions. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. Six months of cash handling experience. Bachelor’s Degree or business‑relevant Associate’s Degree such as business management, business administration or finance. Skills Adaptability Business Acumen Customer and Client Focus Oral Communications Problem Solving Account Management Client Experience Branding Client Management Client Solutions Advisory Relationship Building Business Development Pipeline Management Prospecting and Referral Identification Referral Management Minimum Education High School Diploma / GED / Secondary School or equivalent Shift and Hours Shift: 1st shift (United States of America) Hours Per Week: 40 Location 119 2nd Ave – 7th And Second Avenue (NY5412) 150 Broadway (NY5114) 260 Greenwich St – GREENWICH & MURRAY BANKING CENTER (NY5188) 29 Broadway – 29 BROADWAY BC (NY5157) 770 Broadway – Broadway & E 8th St BC (NY5177)

95 WALL ST – 95 WALL ST BC (NY5365)

Pay and Benefits Pay range: $25.00 – $26.77 hourly, based on experience, education and skill set. Predictable pay: base salary only, not incentive eligible. Benefits: industry‑leading benefits, paid time off, resources and support to employees. Privacy Statement Privacy Statement: Pay Transparency Pay Transparency details: #J-18808-Ljbffr Bank of America