Problem Manager: ITIL RCA Lead for Stable IT Infra

$94.1k - $132.5k

ASM Research, An Accenture Federal Services Company

A leading technology services firm is seeking a Problem Manager in Lansing, Michigan. This role involves managing the lifecycle of IT problems and conducting root cause analysis. The ideal candidate will have a bachelor's degree in IT or a related field and 4+ years of experience in problem or incident management. Excellent communication skills and a solid understanding of ITIL practices are essential. Competitive compensation range is $94,100 - $132,500 based on qualifications and experience. #J-18808-Ljbffr

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Vacancy posted 4 days ago

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