Sr. Agile Release Manager

Axos Bank

Target Range:
$90,000.00/Yr. - $120,000.00/Yr.
Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 10%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job
Are you ready to be a part of a dynamic and high-performing team that is at the forefront of marketing technology and revenue operations? At Axos, our MarTech & RevOps team is driving a bold vision to redefine how marketing technology powers business growth and customer engagement. We are passionate about using cutting-edge technology and data-driven strategies to fuel success, and we're looking for exceptional individuals to join us on this journey.

We are seeking a skilled and experienced Sr. Agile Release Manager to lead and manage our MarTech development and release processes, optimizing workflows and enhancing productivity. This role requires a strategic thinker with exceptional leadership and communication skills to ensure successful project delivery and continuous improvement. You will be responsible for maintaining service-level agreements (SLAs), collaborating with cross-functional teams, and managing detailed reporting to highlight the delivery success and capacity of our MarTech development team. You will drive continuous improvement, implement best practices, and support a culture of accountability across teams.

Our team's mission is to harness the power of marketing technology to create seamless, personalized customer experiences that deliver measurable business results. We believe that MarTech is at the heart of modern marketing, and we are committed to building a best-in-class stack that integrates with every part of our business, from customer journeys to data and analytics to revenue optimization. As part of our team, you will be a key player in building and optimizing a sophisticated MarTech ecosystem that drives innovation, efficiency, and impact.

We thrive in a fast-paced, entrepreneurial environment where challenges are met with a can-do attitude, and creativity meets execution. We value agility, adaptability, and the drive to make things happen. Our team is not afraid to tackle the toughest problems head-on and challenge status quo. We live in open culture of collaboration and innovation, where everyone's ideas are heard, and every contribution is valued.

We want highly driven, results-oriented individuals who excel in dealing with ambiguity and are ready to roll up their sleeves to solve complex challenges. If you are someone who thrives on overcoming obstacles, is resourceful, and can navigate through uncharted territory with confidence, you will feel right at home with us. You should be comfortable with fast decision-making, capable of balancing multiple priorities, and excited to be part of a team that is constantly pushing the boundaries of what MarTech can achieve.

Responsibilities:

• Release & Delivery Management: Plan, coordinate, and oversee MarTech release activities, ensuring that all teams and stakeholders are aligned and releases are delivered on time with minimal disruption. This role includes owning end-to-end release readiness, including dependency management, risk identification, and go/no-go decision support
• Agile Process Execution: Oversee the implementation and adherence to agile methodologies (e.g., Scrum, Kanban, hybrid) across multiple RevOps teams. Facilitate agile ceremonies including daily stand-ups, sprint planning, retrospectives, and reviews to ensure clarity of scope, priorities, outcomes, and roadmap execution
• Business Analysis & Requirement Enablement: Act as a strategic partner, assisting with the elicitation, analysis, and documentation of business requirements, user stories, and acceptance criteria for MarTech initiatives when needed
• Stakeholder Partnership & Communication Leadership: Serve as a primary liaison between cross-functional stakeholders and delivery teams, balancing strategic goals with executional (capacity) realities. Proactively manage expectations and drive clear, consistent communication on scope, timelines, risks, and release impacts
• Workload, Capacity & Dependency Management: Monitor, analyze, and manage team workloads, balancing priorities and ensuring effective allocation of resources across multiple workstreams. Optimize delivery flow to ensure high-priority initiatives are completed predictably, with cross-team dependencies and sequencing challenges identified and resolved proactively
• Performance Tracking, SLAs & Reporting: Deliver reporting that ties delivery outcomes directly to business commitments. Define, implement and monitor KPIs related to deliver performance, release quality, throughput, and SLA adherence
• Process Optimization: As a part of the MarTech team, identify and address process inefficiencies across intake, planning, delivery, and release workflows. This individual should be the champion of best practices in agile delivery!
• Training & Team Enablement: Provide guidance and coaching to teams on agile practices where appropriate. Promote a culture of accountability, transparency, and shared ownership across all delivery teams

Qualifications:

• Bachelor's degree in Business, Information Technology, Marketing, or a related field
• Relevant certifications such as Certified ScrumMaster (CSM), Certified Agile Leader (CAL), or Agile Certified Practitioner (PMI-ACP) are preferred
• 5+ years of experience in release management, agile project management, or MarTech operations, preferably within a digital marketing or technology-driven environment
• 3+ years of experience managing releases for MarTech platforms such as Salesforce Marketing Cloud, Branch.io, or similar marketing technologies
• Demonstrated experience gathering, analyzing, and translating business requirements into executable delivery plans, including user stories and/or functional specifications
• Strong experience with agile project management tools like Azure DevOps, or similar, and workflow tools such as Workfront
• Knowledge of IT Service Management (ITSM), SLA management, uptime, change management, and service quality
• Proficiency in project management frameworks including SAFe, Scrum, and Lean, with the ability to adapt methodologies as needed
• Strong analytical and problem-solving skills, with the ability to navigate competing priorities to identify and resolve issues that impact team performance and project success
• Excellent written and verbal communication and leadership skills, with proven experience in coaching and mentoring team members and fostering a collaborative work environment cross functionally
• Prior experience in a regulated industry, such as banking or finance, a plus
• Familiarity with MarTech platforms, especially Marketing Cloud Engagement and Marketing Cloud Personalization, and an understanding of digital marketing campaigns, including email, SMS, and personalized customer journeys
• Familiarity with mobile app development process and lifecycle

Axos Employee Benefits May Include:

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.