Customer Account Specialist

Lakeside Book Company Customer Account SpecialistThe safety and health of our employees is this company's most important business consideration. Lakeside Book will provide a safe and secure working environment to support our goal of zero accidents and injuries.Lakeside Book commits to being good stewards of the environment by conducting environmentally responsible business practices while continuing to be good neighbors and partners in the communities in which we live and work.We welcome our veterans to apply!Starting Pay: $50,000- $65,000 annually based on experience Address: 1005 Commercial Drive, Owensville, MO 65066 Schedule: Monday - FridayBenefits:Quarterly Production Goal BonusMonthly, Quarterly, and Annual Quality AwardsEarn Vacation from Day 1 up to 80 hours annually in the first yearPaid Bridge to Skills Training with Incentives to Advance You CareerEligible for daily payWork from home up to 2 days each weekHow you will make an impact: This role offers an incredible opportunity for career growth, continuous learning and broad experience. We are looking for new Customer Account Specialists to support our growing business and growing customers.As our Customer Account Specialist, you will;Coordinate customer accounts and detailed job plansManage production schedules, order updates, and timelinesReview purchase orders and support order entryPartner with manufacturing teams on materials and schedulingCommunicate customer expectations and project updatesSupport Sales with pricing, estimates, and RFP requestsHelp drive quality, accuracy, and process improvementsWhat You Bring;2+ years of customer service or account coordination experiencePrior administrative experience in a fast-paced environmentStrong communication and follow-up skillsAbility to manage customer expectations and resolve issuesExcellent organization and attention to detailComputer proficiency, including Microsoft Office and Google WorkspacePrinting, publishing, manufacturing, or fulfillment experience preferredWhat we offer you:Paid time offMedical, dental, and vision benefits401k with company matchCareer growth opportunitiesEmployee Assistance ProgramEmployee appreciation & recognition programsAbout Us:Lakeside Book Company loves books! To us, every book matters. Every word. Every page. Every hand that helped build it. Our history has shown that we are leaders and innovators. We have a team-winning culture, where all of our people have a voice. While we are old in years, we are new at heart. Come join our mission to keep the world reading.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Lakeside Book Company is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process or perform essential job functions please contact View email address on click.appcast.io.*This job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company's discretion.