Automotive Shop / Service Manager | 3-5+ Yrs | Up to $110K+ - 2688

Job Description

Job Description

Automotive Shop / Service Manager | $80K-$90K Base | $110K+ Potential

Location: Liverpool, NY
Schedule: Monday-Friday, 7:30 AM-5:00 PM
Pay Rate: $80,000-$90,000 per year, based on experience
Pay Type: Base salary plus sales bonuses
Pay Schedule: Weekly
Earning Potential: $110,000+ annually with sales bonuses

How to Apply (IMPORTANT)

Step 1: Apply

Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you'll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

About the Shop

This locally owned automotive repair facility is seeking an experienced Shop / Service Manager in Liverpool, NY to oversee daily operations and lead its automotive service team. The full-service shop has served the community since 1993 and operates a seven-bay, approximately 6,000-square-foot facility. The team services all makes and models and supports both retail customers and fleet accounts. Benefits include medical, dental, vision, life insurance, PTO, paid holidays, and paid training after the applicable eligibility period.

Key Responsibilities

• Oversee daily automotive repair shop operations and coordinate workflow between service advisors and technicians.
• Manage scheduling, work in progress, sales, productivity, and customer communication.
• Lead, coach, schedule, and hold team members accountable for their responsibilities.
• Resolve customer concerns and vendor issues professionally and efficiently.
• Ensure estimates, repair orders, pricing, parts, and payments are accurate.
• Maintain a clean, safe, organized, and professional facility.
• Monitor shop performance and communicate results, concerns, and operational needs to ownership.

Qualifications

• 3-5+ years of relevant experience.
• Prior supervisory or management experience is required.
• Automotive repair shop, dealership, tire store, or service-center management experience is strongly preferred.
• Strong leadership, communication, customer service, sales, and organizational skills.
• Ability to manage people, priorities, workflow, and problems in a fast-paced environment.
• Comfortable using computers and automotive shop-management software.
• Dependable and able to work the full Monday-Friday, 7:30 AM-5:00 PM schedule.

Compensation & Benefits

• Base salary of $80,000-$90,000 per year, based on experience.
• Sales bonus opportunity with stated total earning potential of $110,000+ annually; actual earnings may vary and are not guaranteed.
• Weekly pay.
• Benefits eligibility after a 30-day probationary period.
• Medical insurance available, including options to add family members or dependents.
• Dental and vision insurance available.
• Life insurance.
• PTO program with one week after one year, two weeks after three years, and three weeks after five years; prior-job seniority may be considered when determining PTO.
• Six major paid holidays.
• Paid training and certifications, with 40 hours of training required annually.
• Holiday parties and social outings.

Why Work Here

This locally owned independent automotive repair facility has served Liverpool and the surrounding community since 1993, with a focus on honest recommendations, transparent customer communication, and quality workmanship. The approximately 6,000-square-foot facility includes seven service bays and supports an experienced team of five full-time automotive service technicians.

The shop handles all makes and models, provides fleet service, and is an authorized New York State inspection center. Its customer philosophy is straightforward: “We don't just fix cars, we help people.”

Apply today and complete your initial screening with Paige to explore this Automotive Shop / Service Manager opportunity in Liverpool, NY.

Additional Requirements

Some positions may require a valid driver's license, motor vehicle record review, background screening, drug or alcohol screening, or other job-related pre-employment requirements based on the duties of the position, the client's lawful requirements, and applicable law. Any screening will be conducted at the legally permitted stage and in accordance with applicable federal, state, and local law. Qualified applicants, including those with criminal histories, will be considered in accordance with applicable law.