Assistant Hospital Manager

At Pharr Road Animal Hospital, we are dedicated to providing the highest benchmark of quality care, a commitment we have honored since 1974. This dedication is recognized by our AAHA accreditation—a distinction held by only 15% of hospitals in North America—and reflected in our outstanding 4.9-star community rating. We treat pets like our own, offering comprehensive veterinary services across general wellness, urgent care, and complex surgical procedures. When you join us in Atlanta, GA, you become part of a respected legacy where you can immediately step into an environment of medical excellence.We believe you deserve a place where you can do your best work alongside skilled colleagues. You will join an established clinical team of eight veterinarians, including doctors who specialize in holistic medicine, acupuncture, and rehabilitation. Our focus on quality assurance means we regularly undergo rigorous AAHA evaluations covering surgery, patient care, diagnostic imaging, and anesthesiology, ensuring clear, high standards are maintained across the board. If you seek a supportive, professionally organized setting where operational excellence is the standard, our existing teammates will help you succeed here.The medicine practiced at Pharr Road is comprehensive and advanced, covering the full spectrum of small animal care. We go beyond standard wellness and prevention to offer extensive services in testing and diagnostics, surgical procedures, and urgent care. For pet owners seeking specialized approaches, we seamlessly incorporate behavior modification and various advanced care options, including acupuncture and holistic medicine. This commitment to whole-health care provides you with diverse clinical exposure and the tools needed to confidently manage complex medical cases.Pharr Road Animal Hospital is located right in the heart of Atlanta, GA, one of the Southeast’s most dynamic and sought-after cities. Atlanta offers a vibrant urban environment with countless professional and recreational opportunities outside the clinic. You will be practicing in a community that has placed exceptional trust in us, demonstrated by nearly five decades of continuous service and our current 4.9-star rating. Join us in Atlanta and grow your career in a city where professional advancement and quality of life go hand in hand. Job Description Your Impact as an Assistant Hospital Manager Reporting to the Hospital Manager, you will serve as a key leader in our fast-paced, multi-doctor veterinary hospital. As the Assistant Hospital Manager, you will partner with the Hospital Manager to drive operational efficiency and team development. You will assist with essential HR functions—including hiring, training, and performance management—while ensuring compliance with policies that support a safe and efficient hospital environment. In this role, you act as a visible leader, balancing administrative tasks with client relations and team support. Your Impact Will Include: Team Leadership: You will partner with the Hospital Manager to address staffing needs, including hiring, training, reviewing, and coaching staff. You will serve as a visible leader and point of support for technicians, CSRs, and support staff. Operational Flow: You will monitor daily schedules, appointment flow, and staffing coverage to ensure the hospital runs smoothly and efficiently. Conflict Resolution: You will proactively address and work to resolve employee conflict and behavioral issues, fostering a positive team environment. Financial Management: You will manage the financial needs of the hospital by maintaining accurate balances through the collection of client transactions, strict cash/credit handling procedures, and managing opening/closing protocols. Client Experience: You will maintain a positive attitude in all interactions, proactively demonstrating empathy towards clients and treating pets with compassion and respect. Systems & Records: You will utilize hospital computer systems to document medical records accurately and communicate effectively with clients and teammates. What You'll Bring to the Team 1–3 years of leadership or supervisory experience is required (veterinary or healthcare experience is preferred) Excellent communication and conflict management skills Strong technical skills and anesthesia experience are a must Ability to multitask and thrive in a fast-paced environment Experience leading a diverse workforce and establishing a positive team culture Monday- Friday expected scheduling with no required weekends How You're Supported As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked. Competitive Compensation A competitive salary and a comprehensive benefits package. Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP). Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options. Commitment to Growth We support your career goals with opportunities for professional development and training. The Power of a Network Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth. Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc. About Mission Pet Health Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com. Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow . Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care. Physical Requirements: Ability to walk, bend, stand, and reach constantly during a work shift. Ability to lift 35-50 lbs. Manual dexterity to operate computers and office equipment. Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information. EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr