Assistant General Manager - Retail

Assistant General ManagerAt Applegreen, we Refresh Travelers on their Journey …. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.Our customers and communities are at the heart of everything we do.We value and develop our people.We are driven by pace, passion and performance.We seek opportunities and embrace change.BenefitsFlexible SchedulesMedical/Dental/Vision InsurancePaid Time Off401 (k) with Company MatchEarned Wage Access – Pay on DemandEducation AssistanceEmployee Referral BonusMeal DiscountPet InsuranceWhat You'll DoThe Assistant General Manager helps the General Manager to ensure that day-to-day business operations run smoothly. This position provides an opportunity for entry-level managers to learn important management skills and practice judgment and discretion skills.Role Priorities and ResponsibilitiesResponsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shift supervisors.Must be able to competently perform duties in the absence of the general manager.Motivate and positively influence staff, especially during times of low morale.Strong Leadership and organizational skillsAddressing issues in a timely fashionEnsuring company policies and procedures are followed.Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations.Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.Ensures cash management is accurate and processed daily, reports are delivered as per company directives.Address customer needs and resolve issues, ensuring positive and long-term customer relationships.Ensures inventory data is correct by performing spot inventory counts and checks.Skills, Experience and Educational RequirementsPassionate about helping people learn and grow the business.Strong leadership and management skills with proven ability to motivate and inspire a team.Excellent customer service abilities and positive attitudeExcellent verbal and communication skills with a sharp business acumen2* Years experience in quick service restaurant or similar management operationsFlexible and open work scheduleBasic food safety understanding and practice.Ability and willingness to lift/push objects weighing over 30 Lbs.This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).