GEC8I3-Logistics Representative 3

This job is with Encode, Inc a fully owned subsidiary of Lancesoft



Job Description...
Experienced Field Service Representative (FSR) - Supply to support the KC-46 program at JBMDL. This role serves as a direct interface with the customer, ensuring accurate and timely support of parts, logistics requirements, and aircraft readiness in a mission-critical environment.


Key Responsibilities
Serve as primary point of contact for parts support, order validation, and supply issue resolution
Analyze delivery schedules, and requirements to support mission readiness
Coordinate with program asset managers and suppliers to resolve shortages and discrepancies
Maintain accurate data within client and customer logistics systems
Prepare and deliver reports on supply performance and metrics
Investigate and resolve inventory discrepancies with customer and program leadership
Support shipping/receiving activities and associated documentation
Track and follow up on inbound and outbound shipments
Build and maintain strong, professional customer relationships
Support warehouse operations as required (including forklift operations)


Basic Qualifications (Required)
Minimum 3 years of experience in supply chain, logistics, or inventory management
Experience using logistics systems, inventory databases, or supply support systems
Proficiency with Microsoft Office Suite
Ability to obtain and maintain a U.S. Secret Security Clearance (U.S. Citizenship required)
What That Experience Should Include
Experience supporting customer-facing or operational environments, not solely back-office work
Ability to manage multiple priorities in a fast-paced setting
Demonstrated ownership in identifying issues and driving them to resolution
Comfort working with changing priorities and incomplete information
Demonstrates the ability to prioritize and complete all required training and qualification requirements in a timely manner to meet contractual, regulatory, and operational expectations.


Preferred Qualifications
Experience supporting U.S. Air Force or DoD logistics operations
Familiarity with USAF supply systems (e.g., FMxC2, ILS-S, DIFM processes)
Experience with product deficiency reporting
Knowledge of hazardous material handling and shipping
Ability to interpret technical publications or engineering documentation


Work Environment & Expectations
100% onsite role supporting flightline and operational activities
May require flexible shifts, including evenings, weekends, and holidays
Must be able to respond to operational needs outside standard working hours
Potential for domestic and international travel, sometimes on short notice
May require deployment in support of DoD contingency operations


What Success Looks Like in This Role
Takes ownership of issues and drives them to resolution without waiting for direction
Maintains accuracy and composure in a fast-paced, changing environment
Communicates clearly and confidently with customers and internal teams
Effectively prioritizes when multiple demands compete for attention


This Role May Not Be a Fit If You Prefer
Highly structured, predictable work with minimal change
Escalating issues rather than working them to resolution
Limited customer interaction or strictly back-office responsibilities


Education / Experience: Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 6 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+4 years' related work experience, 10 years' related work experience, etc.).
At Encode , we believe that our employees are our greatest asset, and we are committed to fostering a supportive and inclusive work environment. We offer a comprehensive benefits package that includes health insurance, retirement plans, and generous paid time off. Our flexible work arrangements and emphasis on work-life balance ensure that our employees can achieve their professional goals while maintaining a healthy personal life. Additionally, we provide opportunities for continuous learning and career advancement, including professional development programs and access to cutting-edge technologies.

As a cleared facility, we have a particular need for individuals with active Secret or Top Secret clearances. Your expertise and security clearance would be invaluable in supporting our mission-critical projects and ensuring the highest standards of security and compliance.

We would love to discuss how your experience and skills align with our needs and explore potential opportunities with Encode. If you are interested in learning more, please reply to this email with your updated resume and a convenient time for a brief conversation.

Thank you for considering this opportunity. We look forward to the possibility of working together and contributing to your professional journey.