Houseman & Laundry

Job Description

Job Description

Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies.

You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!

$17 hourly

• Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
• Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
• Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
• Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
• Retrieve clean linens from housekeeping storage facilities and distribute them to each floor

• Strong knowledge of cleaning techniques and products
• Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills
• Graduated high school, received GED or equivalent
• Proven customer service experience with a strong guest-focused mentality

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!