QC Manager

Job Overview Job Title: Quality Control Manager Salary Status: DOE FLSA: Exempt Employment Type: Full‑Time Location: Fontana, CA Reports to: TBD The Quality Manager is responsible for maintaining and improving the company‑wide quality system that focuses on customer satisfaction, defect prevention, improved defect detection, and continuous improvement utilizing Six Sigma and LEAN techniques. This is a "hands‑on" position requiring 50%+ of the work requirements being executed in the manufacturing departments. Essential Responsibilities Acts as the Management Representative and champions SQF certification audits, training and maintenance within the Plant. Manages the Material Review Board, internal/external audits, CAPA, document control, and record review. Oversees and manages a staff of Quality Supervisors and Technicians, Specialists and Document Control Specialist. Leads continuous improvement of processes integral to product quality and scrap. Improves quality assurance systems company‑wide to achieve zero defects through hands‑on training, strong work ethic, and leadership by example. Identifies and resolves systemic quality problems through a reduction in variation in processes and components (SPC, SQC, Pareto charts, GEMBA walks, etc.). Maintains and enhances quality performance metrics. Participates and leads Quality Forum meetings with other facility plant managers and quality managers. Improves profitability through reduced internal scrap and customer returns. Significant interaction with key customers and prospects to improve quality and win new business. Effectively works with Engineering Managers and Engineers to ensure PQ runs are successful and uses early production containment to provide feedback to the Engineering team(s). Performs Food Safety/Food Defense duties. Performs other related duties as assigned. Minimum Requirements Minimum of 10 years’ experience supervising or managing a Quality Assurance Department. Experience with team‑based troubleshooting of plant processes such as blow molding and injection molding; preferred Kanban, process mapping, 5‑Why, Fishbone & 8D. Strong statistical background (including Excel, Minitab, etc.) and use of SPC/SQC and various quality‑based statistical tools. Able to effectively lead a cross‑function/internal team. Ability to train and coach others in quality systems. Excellent external/internal customer and presentation skills to all levels of customer organizations. Strong multiple project management skills. Able to thrive in a fast‑paced environment characterized by high growth. Open to 20% travel to support other facilities. Education and Experience Bachelor’s Degree (preferably in a technical discipline) or equivalent related work experience. Minimum of 10 years’ quality assurance or quality engineering supervisory experience. Plastic injection molding experience desirable, preferably in a multi‑plant environment. ASQ Certified Quality Engineer, Quality Auditor, Quality Manager, and/or Six Sigma green/black belt certification desirable. Excellent negotiation, presentation, meeting facilitation, and organizational skills. Strong customer relationship building skills. Strong "hands‑on" analytical problem‑solving abilities. Excellent written and oral communication skills. Competitive Benefits Employer‑paid (HMO medical), dental and vision insurance premiums. 401(k) plan. Vacation and sick pay. Holiday pay: Eight paid holidays per year. Basic life insurance paid (25K policy). We are an Equal Opportunity /Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. #J-18808-Ljbffr