Banquet Operations Manager

Levy SectorPosition: Banquet Operations Manager, Thomas M. Menino Convention and Exhibition CenterSalary: $78,000-80,000Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.About LevyThe disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.Job SummaryResponsible for in-house banquet facilities, managing the daily operations of all banquet functions, coordinate all function activity with the banquet sales and culinary teams, and oversee maintenance of the banquet facilities and inventory. Strive to exceed guest expectations while executing "The Levy Difference".Operations* Executes all menu requirements and fulfills all guest-specific service requests* Ensures all function setups and breakdowns are executed correctly, efficiently and expeditiously* Has strong attention to detail* Holds team accountable to steps of service to deliver great guest service* Ensure that team members consistently deliver Heartfelt Hospitality to every guest, every time* Ensures team members have the tools necessary to complete their jobs* Ensures show quality standards are maintained at all times* Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members* Regularly obtains feedback from clients and guests to improve operations* Supports and communicates Company initiativesControls* Employs good safety and sanitation practices* Achieves daily sales and assigned cost goals* Achieves assigned budget goals* Provides operational planning to ensure adequate products and equipment are ordered for anticipated business levels* Practices proper product control and handling of all inventory and equipment* Follows and enforces responsible alcohol service policies* Executes required daily reporting in a timely manner* Assists in completing required department reports for month end closing* Ensures team members adhere to Levy Company guidelines as stated in team member training manual and employee handbook* Forecasts and adequately schedules team members to meet operational needs and desired targets* Ensures consumption reports are accurate and timely for each event* Thoroughly and accurately uses applicable Levy systems (Purchasing, Point-of-sale, WFM and more)Team* Uses all performance management tools to provide guidance and feedback to team* Promotes a cooperative work climate, maximizing productivity and morale* Displays a positive attitude towards team membersQualifications* Able to communicate effectively with management team, guests and team members by speaking and comprehending English* English reading, writing, math and computer skills required* Ability to taste and evaluate food and beverage products* Must be able to work extended shifts of 10 hours or more as business dictates* Must be flexible with schedule and able to work different shifts* Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains* Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift* Close vision and focus capabilities to view computer screen and company documentsLevy is an equal opportunity employer. At Levy we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by lawCurious about Life at Levy? Check it out: Levy CultureAt Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.* Medical* Dental* Vision* Life Insurance/ AD* Disability Insurance* Retirement Plan* Flexible Time Off Plan* Paid Parental Leave* Holiday Time Off (varies by site/state)* Personal Leave* Associate Shopping Program* Health and Wellness Programs* Discount Marketplace* Identity Theft Protection* Pet Insurance* Commuter Benefits* Employee Assistance Program* Flexible Spending Accounts (FSAs)Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Certain positions may require Florida Level 2 background screening. Details: are accepted on an ongoing basis.Levy maintains a drug-free workplace.