Texas Precious Metals: Account Specialist (Trading Desk)

Account Specialist (Trading Desk)

Texas Precious Metals is seeking an outgoing, detail-oriented, trustworthy team member to assist clients through both precious metals buying and liquidation processes. This high-trust position demands a strong understanding of client relations, continued attention to market dynamics, and commitment to excellence in service and operations.

Deliver exceptional customer service in person, over the phone, and via email

Achieve and maintain expert-level knowledge of our precious metals products and market trends

Negotiate and execute client orders using discretion and judgment

Oversee and ensure prompt processing of abnormal or complex orders

Serve as the go-to expert on product, inventory, and shipment questions

Assist and represent clients through the entire purchase and liquidation order lifecycles.

Assist with daily business operations and ad hoc responsibilities

Travel occasionally (less than 10%)

All other duties as assigned by management

Strong communication skillsboth verbal and written

Intermediate proficiency with Microsoft Office

Sound judgment and problem-solving abilities

Self-motivated team player with a strong sense of responsibility

Clean and professional appearance

High learning agility and drive to become a subject matter expert

Some college coursework preferred

Experience in non-commissioned sales and or customer service preferred

Highly detail-oriented, dependable, and ethical

Finance market knowledge beneficial but not required

Office-based role with occasional limited exposure to logistics areas.

Health Insurance

Vision Insurance

Dental Insurance

401(k)

Paid Time Off

Profit Sharing

Counseling