Adult Day Services Manager

Job Description

Job Description

Salary - $45,760

CMSS offers the following benefits to our amazing employees:

• Competitive pay

• Sick, Vacation and Holiday Pay

• Medical, Dental, Vision Insurance

• Basic Life (paid by CMSS)

• Voluntary life

• Long Term Disability (paid by CMSS)

• 403b and Roth Retirement Plans

• Tuition reimbursement

About Chicago Methodist Senior Services (CMSS)

Chicago Methodist Senior Services is a non-profit, non-sectarian organization providing an array of programs and services to older adults across Chicagoland.

POSITION SUMMARY

The Adult Day Services Manager is a hands-on, working manager who provides day-to-day leadership while actively participating in direct service delivery. This position regularly engages with participants by leading activities, assisting with personal care, serving meals, and supporting daily routines, in addition to overseeing program operations, staff, and regulatory compliance. This position ensures that ADS members receive safe, person-centered, therapeutic, and engaging services in accordance with Illinois Department on Aging Community Care Program Adult Day Service requirements. The ADS Director oversees daily programming, participant support, staff coordination, care-plan participation, documentation, family communication, and compliance-related program operations.

ESSENTIAL JOB FUNCTIONS

Direct Care & Participant Engagement

• Actively leads and participates in daily group and individual activities, including cognitive, social, physical, and recreational programming.

• Provides hands-on assistance with activities of daily living (ADLs) as needed, including toileting, mobility support, cueing, and personal care, in a accordance with participant care plans and training.

• Assists with meal service, including setup, serving, cueing, and cleanup; monitors participants during meals for safety and nutrition needs.

• Provides ongoing supervision, engagement, and emotional support to participants throughout the program day.

• Models best practice in person-centered care and participant dignity for staff and volunteers.

Program Support & Coordination

• Develops and coordinates activities calendar, reflecting daily therapeutic, recreational, social, and wellness programming as well as special events for ADS members in collaboration with other staff and volunteers.

• Adapts activities to meet the needs and abilities of participants with cognitive impairments, mobility challenges, Parkinson's disease, dementia, and other chronic health conditions.

• Incorporates music, art, exercise, memory care, intergenerational programs, community outings, and sensory-stimulation activities as appropriate.

• Arranges for entertainers or visiting presenters.

• Recruits and provides onboarding, training, and oversight to volunteers and assigned program staff.

Communication and Collaboration

• Provides families with regular updates on programs and participants. 

• Participates in intake, assessment, reassessment, interdisciplinary team meetings, and person-centered care planning in collaboration with the ADS Nurse and other team members.

• Develops partnerships with community organizations, entertainers, and volunteers.

Administrative duties

• Maintains inventory of supplies and equipment and manages assigned program resources responsibly.

• Ensures environment is safe, organized, and supportive of participant needs.

• Coordinates special events, holiday celebrations, and family-engagement activities

• Assists in the preparation of reports for Age Options and other funding bodies.

• Supervises assigned ADS staff, drivers/escorts, volunteers, and program assistants, providing coaching, scheduling, and performance feedback. Coordinates with the ADS Nurse regarding participant health-related needs while respecting nursing scope-of-practice requirements.

• Provides tours to interested parties as needed. 

• Coordinates with contracted dining vendor for daily meals.

Compliance & Documentation

• Maintains timely and accurate records, including attendance, progress n notes, care-plan documentation, incident reports, family communication, training documentation, and other required program records.

• Helps ensure required staffing coverage and staff-to-participant ratios are m maintained whenever ADS members are present.

• Ensures programs comply with ADA requirements, person-centered care principles, safety procedures, and applicable IDoA/Community Care Program requirements.

• Must be on duty full time when participants are in attendance or have a qualified substitute.

• Performs additional duties as assigned.

Skills & Competencies

• Ability to design engaging, meaningful programs for diverse participants.

• Must be able to read, write, speak, and understand the English language. 

• Strong communication, patience, and interpersonal skills

• Creative, organized, and able to lead group and one-on-one activities.

• Ability to lift/move supplies and assist participants with mobility if needed.

• Ability to assist participants with personal care (i.e. toileting) as needed.

• Strong aptitude for written and verbal correspondence. 

• Proficiency in Microsoft Office Suite and willingness to learn other systems as needed.

• Knowledge of dementia care practices.

• Two years related experience and/or training.

• Strong customer service skills

• On-the-job training provided

Education, Certificates, Licenses, and Experience

Must have a bachelor's degree in health or human services, social or health sciences, physical education, or related field; OR be a Registered Nurse; OR demonstrate two years of progressively responsible supervisory experience in a program serving the elderly for each year of education being replaced (up to four) in the disciplines defined by regulation.