Subaru Internal Advisor/Customer Service Specialist

Job Description

Job Description

Join Phil Long Subaru of Glenwood Springs as a Full-Time Internal Advisor/Customer Service Specialist and embark on an exciting career journey right in the heart of scenic Glenwood Springs, Colorado. This position allows recent graduates to dive headfirst into a dynamic, customer-focused environment where every day brings new challenges and opportunities to excel. You'll collaborate with a passionate team dedicated to excellence and problem-solving, while honing your skills in a supportive, high-performance culture. With a competitive salary range of $40k-50k, this onsite role offers the perfect springboard for your career, allowing you to build a solid foundation in the auto dealership industry. You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Employee Discounts. Step into a role where you can make a genuine impact on customer experiences and grow alongside a reputable brand that values integrity and empathy.

Apply now to start your professional journey with us!

What does a Internal Advisor/Customer Service Specialist do?

As a Full-Time Internal Advisor/Customer Service Specialist at Phil Long Subaru of Glenwood Springs, your primary responsibilities will revolve around maintaining a seamless communication flow and ensuring customer satisfaction. This role involves writing all internal repair orders with meticulous attention to detail, answering phone inquiries with professionalism, and efficiently scheduling appointments to optimize our service operations. Additionally, you will be responsible for shuttling customers to and from our dealership, providing them with a convenient and positive experience.

Scanning documents and managing records will also be part of your daily tasks, allowing you to support the overall efficiency of the dealership while enhancing the customer journey. Join us and be an integral part of a team that values excellence and customer-centricity!

What we're looking for in a Internal Advisor/Customer Service Specialist

To thrive as a Full-Time Internal Advisor/Customer Service Specialist at Phil Long Subaru of Glenwood Springs, a blend of essential skills and knowledge is required. Strong customer service acumen is paramount, as you will be the first point of contact for our clients, ensuring their needs are met with empathy and professionalism. Proficiency in using computers and various software tools is crucial for managing repair orders, scheduling appointments, and maintaining accurate records.

While mechanical knowledge is a plus, it is not mandatory; a willingness to learn and adapt is equally important. Strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment will set you apart as a valuable team member. Join us and leverage these skills to create exceptional customer experiences in the automotive industry!

Knowledge and skills required for the position are:

• customer service knowledge of computers mechanical knowledge a plus but not required

Your next step

If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!