Housekeeper

Job Description

Job Description

A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.

Position Summary

The Housekeeper is responsible for the cleanliness and appearance of the facility including the main property and any additional locations.

Overview of Responsibilities

• Maintain appearance and cleanliness of all areas of facility 

Conduct a daily walkthrough of all spaces to ensure operating departments are practicing proper cleanliness in compliance with hygiene, food safety and sanitation, and board of health regulations

Sweep, mop, vacuum, replace and replenish paper goods as needed 

Maintain cleanliness of all restrooms

Ensure all light fixtures are properly maintained and cleaned

Empty and properly dispose of all garbage, ensure cleanliness of all trash basins and containers 

Maintain clear paths for all fire exits in compliance with local regulations 

Collaboration with BOH management on ordering cleaning supplies 

• Report on work at the scheduled time, neatly groomed and in the correct uniform.

• Perform other reasonably assigned duties as per business need and/or assigned by management

• Ensures customer satisfaction by cleaning Airbnb rooms daily

• Removes soiled bed and bath linens and replaces with clean linens as required

• Removes accumulated trash and debris from room as required

• Cleans bathroom area

• Dusts all surfaces

• Replenishes promotional materials and literature

• Replenishes room amenities

• Replenishes all kitchenware, glassware, flatware

• Vacuums rooms as required

• Mops rooms as required

• Reports on unusual circumstances to General Manager

• Report on maintenance issues to General Manager and Property Manager

• Turns in articles left in rooms to Service Director or General Manager for “Lost and Found” handling

• Completes all laundry duties including ironing when needed

• Ensures quality and quantity of the contents of the linen closet by organizing and cleaning it

• Check stock daily

• Notifies General Manager if any supplies are needed

• Perform other reasonably assigned duties as per business need and/or assigned by management

Minimum Qualifications

• Minimum 1 year prior housekeeping experience in high-volume, fast paced restaurant, hotel, or similar environment preferred

• Exceptional guest service and hospitality skills

• Strong organizational skills, attention to detail, and work ethic

• Excellent interpersonal skills; able to work both as a team and independently 

• Ability to take direction, and communicate effectively and professionally 

• Ability to perform physical requirements of position including standing for extended periods of time, kneeling, stooping, using stairs, able to lift loads of up to 50 lbs.  

• Ability to work rapidly, especially during peak periods to ensure that all guests are being serviced properly, and necessary operational tasks are being completed in a timely manner

• Ability to work a flexible schedule including days, nights, weekends and holidays

About Us

Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that  we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences.

We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.