Area Sales Manager I

Area Sales Manager I – Functions a wide range of duties related to the origination of residential mortgage loans for Financial Center offices and outside referrals. Drives loan origination from application through closing, leads a team of Mortgage Loan Originators (MLOs), partners with Fulfillment Operations to achieve volume goals, and upholds risk and compliance standards. Responsibilities Develop and foster referral source relationships with realtors, builders, and professional contacts. Create and maintain a sales culture focused on performance within the team. Build relationships with Financial Center personnel to generate business and referrals. Maintain knowledge of Fifth Third Mortgage Company policies and procedures and ensure team adherence. Manage a team of at least 5 MLOs, providing timely performance feedback and career‑growth opportunities. Oversee personal and team production, reporting, and key performance indicators (KPIs). Conduct business plan reviews with the sales team and develop strategic plans to drive volume growth. Participate in sales calls with MLOs and support departmental improvements in systems and processes. Guarantee high‑level customer service by referencing Gallup engagement data and actively improving service initiatives. Monitor compliance, ensuring all loan originators meet state and federal regulatory requirements and internal policies. Serve as an intermediary for loan issues with processing and underwriting managers. Perform human‑resources tasks such as exception reporting, performance reviews, coaching, commission administration, and training needs assessment. Recruit, hire, and onboard new loan officers. Qualifications High school diploma or GED equivalent; a four‑year college degree preferred. 2–4 years of residential mortgage sales experience required. In‑depth knowledge of conventional, government, and portfolio guidelines. Experience with residential mortgage processing, underwriting, and closing procedures. Strong understanding of federal lending regulations governing real estate lending. Previous management experience preferred. Demonstrated leadership, organizational, teamwork, and customer‑service skills. High integrity, ability to lead by example, and strong interpersonal and communication skills. Analytical and problem‑solving skills; adept at multi‑tasking and adapting to change. PC proficiency in Windows (Outlook, Word, Excel, PowerPoint) and experience with mortgage origination systems and automated decisioning tools. Must maintain S.A.F.E. Act registration through the Nationwide Mortgage Licensing System at the time of employment. Compensation and Benefits Compensation is largely incentive‑based with a combination of base salary or draw. Benefits include comprehensive programs designed to support employees and families across physical, financial, emotional, and social well‑being. Detailed benefits information is available on the Fifth Third Careers site. Location Nashville, Indiana 47448 Equal Employment Opportunity Statement Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, or any other legally protected status. #J-18808-Ljbffr Fifth Third