Psychological/Mental Health Technician

Psychological/Mental Health Technician

Jacksonville, North Carolina On-Site

Job Description

Responsibilities

• Assist with management and treatment of outpatient behavioral health activities under supervision of licensed mental health professionals.
• Conduct intakes and assist with care and treatment of psychiatric, drug, and alcohol patients.
• Counsel clients/patients with personal, behavioral, or psychological problems.
• Perform work independently, resolving non-recurring problems using judgment to select appropriate guidelines.
• Observe patients to detect behavior patterns and report observations to licensed behavioral health staff.
• Lead prescribed individual or group therapy sessions under guidance from licensed mental health professionals.
• Complete initial intake interviews and required forms for new patients on behalf of licensed mental health providers.
• Conduct intake interviews under supervision.
• Administer psychological and psychophysiological tests, compiling data and preparing reports.
• Maintain a computerized database to compile monthly training statistics.
• Prepare daily correspondence, meeting agendas, and clinical appointments.
• Collect and maintain monthly statistical data.
• Prepare and maintain attendance rosters and statistical data for Social Work/Behavioral Health services.
• Assist in developing program operating instructions and recommend corrective actions.
• Make comparison reviews to manage program operations within budget.
• Develop and implement appointment templates for clinical providers.
• Place physical maintenance work orders and manage supply stocks.
• Gather data for presentations, process improvement initiatives, and statistical tracking.
• Provide information via telephone and in-person responding to inquiries.
• Interface with the Command's family support organizations.
• Maintain competency folders and coordinate attendance and agendas for Case Review Committees.
• Prepare open and closed case reports for outpatient medical records.
• Maintain a resource library for professional staff and customers.
• Provide services to families on healthy family life and parenting skills.

Qualifications

• Associate degree or commensurate level of training (e.g., military mental health technician) for a psychiatric technician or mental health program assistant.
• Training foundation in psychology and/or social work, conflict management, and crisis de-escalation.

Experience

• No less than 3 years' experience as a psychiatric technician.

Licensure

• Maintain current certification in Basic Cardiac Life Support (BCLS) certified by the American Heart Association.
• Documentation of BCLS training provided to the COR and Credentialing Department.