Epic Analyst - ClinDoc

To enhance the functionality of an Electronic Health Record (EHR) system, the full-time Epic Analyst - ClinDoc will provide technical support, perform system maintenance, and assist in configuration and customization while working remotely from specified states. Key responsibilities Provide day-to-day technical support to end-users, troubleshooting issues and resolving system errors Perform routine maintenance tasks, including software updates and system upgrades, to ensure stability and security Participate in testing and validation activities for system changes, ensuring new features meet functional requirements Required qualifications Bachelor's Degree required 0 - 3 years of applicable IT or healthcare experience for Level I; 3 - 5 years for Level II; 5 or more years for Level III Epic certification required within three months of class completion or six months of hire for Level I; multiple Epic certifications preferred for Level II and III Experience in Epic implementation preferred for Level II and III Understanding of healthcare workflows and technology is essential