Territory Business Manager, Service (Cleveland Territory)

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your role at Baxter THIS IS WHERE you build trust to achieve results! As a Territory Business Manager, you take pride in representing Baxter and our products. Your keen understanding of our deep portfolio of products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, forming relationships, and establishing trust with the doctors and nurses who use Baxter solutions every day. Your Team We embrace opportunities to connect with the doctors and nurses that use our products every day to save and sustain lives. Observing their work, understanding their needs, and building strong partnerships are integral to our success. We're a friendly, collaborative group of people who push each other to do better every day. We find unique strategies to close deals and expand our skills by challenging ourselves and others. Whether out in the field with a partner or solving challenges with your territory team, you always have camaraderie and support to help accomplish your goals. Home Base: Preferred Cleveland, Columbus OH or Pittsburg PA Territory: Ohio, Pennsylvania and West Virginia What you’ll be doing: The Service Solutions Sales Manager is responsible for the profitable growth and expansion of the service sales portfolio while maintaining the existing installed base. You will build successful collaborative relationships both internally and externally. Applying your fundamental understanding of the broad HRC portfolio, you will collaborate with internal business partners in order to strategically leverage the service portfolio to create an optimal customer and HRC solution. Externally, you will identify and influence key decision makers at multiple levels within healthcare facilities to create partnerships and demonstrate the value of Baxter service solutions. Actively identify new profitable revenue growth opportunities and drive toward timely closure Strengthen customer relationships throughout all levels and departments in order to maintain and grow current revenue base. Develop and implement a comprehensive sales targeting plan to achieve a dynamic sales funnel in order facilitate growth expectations within assigned territory Use CRM (SalesForce.com) daily, to document and manage the sales funnel, maintain customer contact data including and meeting notes and sales progression Responsible for driving profitable sales growth of all service solutions to include long term service agreements, repair services, and OEM parts. Demonstrate an effective understanding of competitive action in the assigned territory and work to develop a plan to address problem areas. Prepare, analyze and develop an overall solution for new sales. Draw on resources to ensure profitability of proposals and implementation plans. Conduct negotiations with the health care providers to finalize sales. Work collaboratively with other sales contributors, service, and corporate partners to ensure high levels of customer satisfaction Facilitate the inventory and assessment of customer-owned equipment prior to implementing service agreements. Maintain individual industry regulatory knowledge as well as technical product knowledge in order to support customer education. Strong understanding of the solutions selling process Ability to build successful high-level relationships Confirmed influencing skills - adept at ability to understand the needs of, and influence, personnel ranging from nurses to C-level decision makers. Variable travel (from 50% up to 75%) What You'll Bring: Strong understanding of the solutions selling process Ability to build successful high-level relationships Strong planning, organization, and communication skills Proven influencing skills - adept at ability to understand the needs of, and influence, personnel ranging from nurses to C-level decision makers. Demonstrated analytical skills to effectively track sales activity, develop sales plans, understand local market competitive trends, and complete the analysis of sales deals The estimated base pay range for this position is $60,000 - $82,500 annually, with additional opportunity to earn sales incentive compensation for achieving or exceeding your goals. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less within the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice. No matter your role at Baxter, your talent, skills, and time has a direct impact on people's lives. Since 1931, we have been at the forefront of innovation by bringing smarter, more personalized care to patients around the world. Now, we're more determined than ever to make a lasting impact as we are redefining healthcare delivery across the care journey. Our Mission to Save and Sustain Lives motivates us as we create a culture in which each of us can succeed. This is where you belong.