Waiter/Waitress

Server Position at Puttery

Puttery is a modern entertainment destination that blends the energy of nightlife with the fun of tech-infused mini golf. Each location features immersive, themed courses, curated cocktails, and chef-inspired menus, creating an experience that's equal parts competitive and social. We're redefining how people connect by combining play, style, and hospitality into one unforgettable atmosphere. At Puttery, every visit is a reason to celebrate.

Job Purpose

The Server plays a key role in creating memorable experiences for guests by providing friendly, attentive, and knowledgeable service. This position is responsible for greeting guests, taking and delivering orders accurately, making personalized recommendations, and maintaining an understanding of all food, beverage, and gaming options within the venue. Servers are expected to maintain a positive and professional demeanor, actively contribute to the overall guest experience, and uphold Puttery's standards of hospitality and service excellence.

Responsibilities

Greet guests warmly and provide an engaging, personalized dining experience

Take accurate food and beverage orders and deliver items promptly

Demonstrate expert knowledge of menu offerings, including ingredients, allergens, and pairings

Anticipate guest needs and provide thoughtful recommendations to enhance their experience

Maintain cleanliness and organization within assigned service areas

Handle cash and credit transactions accurately, following company procedures

Communicate effectively with team members, including bar, kitchen, and support staff, to ensure smooth service

Follow all food safety and sanitation procedures

Contribute to a positive team environment by showing professionalism, reliability, and respect

Perform additional duties as requested by management

Qualifications

Must be 21 years of age or older

Minimum of one year of serving experience in an upscale or high-volume restaurant preferred

Strong communication and interpersonal skills with a focus on hospitality

Ability to multitask in a fast-paced, dynamic environment

Familiarity with restaurant service standards, point-of-sale systems, and cash handling procedures

Excellent attention to detail and organizational skills

Professional appearance and positive attitude

High school diploma or equivalent required

Working Conditions

Fast-paced, guest-facing environment with continuous interaction and movement

Requires standing and walking for extended periods, including carrying trays and navigating stairs

Exposure to varying temperatures, noise levels, and lighting conditions depending on venue area

Must be able to lift and carry up to 25 pounds without assistance

Evening, weekend, and holiday shifts required to support business operations

Puttery is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Puttery takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.