Recovery Support Specialist/House Manager (1525 Site)

Job Description

Job Description

Location: Washington, D.C.
Employment Type: W2 Full-time
Reports To: Program Director

Who We Are

At Prestige Healthcare Resources Inc. (PHRI), we don’t just provide care — we live compassion.

Every day, our mission comes alive through the work of professionals like you — individuals who believe in the power of empathy, recovery, and human connection. We serve over 1,500 clients across two states, with an ambitious goal of reaching 10,000 lives across five states within the next few years.

Our purpose is clear: restore hope and healing to individuals and communities through integrated, person-centered behavioral health care.

At PHRI, we believe that true recovery happens when people are met where they are — not just clinically, but humanly. That’s why our Recovery Support Specialists are the heart of our mission. They walk beside clients, listen without judgment, and light the path toward independence and renewed purpose.

As a Recovery Support Specialist, you are not just part of a team — you are part of someone’s journey back to self-reliance, health, and hope.

This role is for those who see potential where others see obstacles, who believe that healing begins with trust, and who understand that small victories lead to life-changing transformations.

You’ll work closely with clients in our Substance Use Disorder (SUD) programs, empowering them to rebuild their lives through skill development, emotional support, and access to essential community resources. Your role bridges care and community — ensuring no one faces recovery alone.

This is more than a job — it’s a chance to be a catalyst for change in people’s lives and the neighborhoods we serve.

What You’ll Do

Every action you take as a Recovery Support Specialist matters — because behind every client, there’s a story waiting for a new chapter of hope.

Core Responsibilities

• Guide with empathy: Help clients define their recovery goals and create individualized recovery plans that reflect their strengths and aspirations.
• Empower independence: Teach vital life skills — from symptom recognition and coping strategies to daily living, transportation, and interpersonal communication.
• Be the bridge: Connect clients to community resources like housing, employment, self-help groups (AA, NA), and recreational programs that strengthen recovery.

• Support through crisis: Provide compassionate assistance and intervention during challenging moments, ensuring clients feel safe and supported.
• Advocate fiercely: Help clients access benefits and entitlements such as SSI, Medicaid, housing vouchers, and other essential programs.
• Champion family and community engagement: Offer education and guidance to families, helping them support their loved one’s recovery journey.
• Collaborate closely: Participate in multidisciplinary team meetings, coordinate care, and maintain consistent communication with partner agencies.
• Document with purpose: Keep accurate progress notes and updates within established timelines — ensuring that every success and challenge is captured meaningfully.
• Support whole-person wellness: Facilitate access to HIV testing, infectious disease referrals, and follow-up care as needed.
• Be present, every step: Accompany clients to appointments, encourage consistency in treatment, and celebrate every milestone of progress.

What You’ll Bring

You bring more than skills — you bring heart, resilience, and a deep understanding that recovery is not a straight path, but a journey that requires patience, encouragement, and unwavering belief in human potential.

Required Qualifications

• High school diploma or GED (Associate’s or higher degree preferred).
• Minimum 3 years of experience counseling or supporting individuals with Substance Use Disorder (SUD).
• At least 5 years of experience in behavioral health or community support settings.
• Certification or eligibility as a Recovery Coach, Certified Peer Specialist, or SUD Counseling Practitioner in D.C.
• Strong knowledge of SUD recovery models, including 12-Step and Living in Balance.
• Understanding of co-occurring disorders and evidence-based approaches to behavioral health.
• Familiarity with community resources, housing systems, and client advocacy processes.
• Excellent communication, documentation, and time management skills.
• Valid driver’s license and reliable transportation.

• Proficiency in Microsoft Office and standard EMR systems.
• Legally authorized to work in the U.S.

Core Competencies

At PHRI, excellence is about more than skill — it’s about mindset. You’ll thrive in this role if you:

• Simplify Complexity: Turn overwhelming challenges into achievable action steps for clients.
• Lead with Empathy: Build authentic connections rooted in trust, respect, and understanding.
• Anticipate Needs: Stay proactive and resourceful, identifying opportunities for better outcomes.
• Systemize Success: Organize workflows and processes that make recovery smoother for both clients and teams.
• Inspire Growth: Model accountability, positivity, and purpose — showing clients what’s possible.

Why PHRI?

Because here, your work changes lives.

When you join PHRI, you become part of a family that believes compassion is the most powerful tool in healthcare. You’ll collaborate with clinicians, counselors, and peer specialists who share your passion for healing and your dedication to community well-being.

You won’t just see progress — you’ll create it.
You won’t just support recovery — you’ll ignite it.
And you won’t just do your job — you’ll fulfill your purpose.

Here, you’ll find mentorship, professional growth, and a mission that reminds you every day why you chose this field.

If you’re ready to turn your passion for helping others into tangible impact, PHRI is ready for you.

AAP/EEO Statement

Prestige Healthcare Resources, Inc. is an Equal Employment Opportunity employer. We provide equal opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state, or local law. Reasonable accommodation will be provided for qualified individuals with disabilities.