Clinical Care Coordinator

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Clinical Care Coordinator today with St David's Care Partners.


Job Summary and Qualifications

As the Clinical Care Coordinator, you will be accountable for ensuring a high standard of quality and coordination of care in support of a Clinically Integrated Network (CIN). You will monitor progress toward network goals, quality care gap management, transitions of care for identified populations, and care coordination to drive quality and cost outcomes for the attributed populations. You will support the CIN care coordination/care management initiatives, which may include outreaching, triaging, and providing care navigation for patients attributed to the CIN.

• Conduct outreach and follow up regarding patients that are high and medium risk and gaps in care.
• Provide patient education relative to navigating the health care system and community resources.
• Collaborate with providers and practice teams to communicate patient needs and develop solutions to overcome barriers.
• Collaborate with the payer systems and payer Care Coordinators on specific patient care needs to include encouraging them to work with their applicable payer Case Manager, Disease Manager or Wellness Program designee.
• Supports the efforts of providers and practice teams on office-based care delivery interventions resulting in cost of care savings and improved health outcomes for patients.
• Test and pilot new VBC initiatives and work with leadership on refining processes, helping the CIN achieve contractual metrics.
• Review reports from payers and assist Director of Clinical Operations in the interpretation of the reports and actions needed.
• Assist in the development, implementation and monitoring of CIN policies and procedures as they relate to value-based programs.
• Communicates clearly, regularly and effectively with all levels and functions to create an atmosphere of mutual respect, openness, and encouragement.
• When the need arises, will perform other duties as assigned by supervisor.

What qualifications you will need:

• Healthcare experience is preferred.
• Knowledge of primary care practice process preferred.
• Experience evaluating and monitoring data around quality metrics preferred.
• Strong computer skills, particularly related to Microsoft applications like Word, Excel, PowerPoint and Outlook.
• Working knowledge of health information technology.

Benefits

St David's Care Partners, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits


Note: Eligibility for benefits may vary by location.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Clinical Care Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.