On-Site Leasing & Resident Experience Specialist

Leasing Consultant The Leasing Consultant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property. Essential Duties & Responsibilities Property Leasing and Administration Regular/daily onsite attendance is required Effectively show, lease, and move‑in prospective residents; greet, qualify, tour the community, and sign a lease. Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow‑up needed. Complete all leasing paperwork needed before move‑in Assist with lease audits, walking units, and turn process Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours. Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals. Perform various administrative tasks as needed Deal with resident complaints, concerns, and requests to ensure resident satisfaction Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.) Contribute to the general upkeep and cleaning of office, common areas, and model units Marketing & Outreach: Assist in implementing annual marketing plan outreach; review and assist in completing market survey/analysis continually to generate ideas and formulate plans; maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report. Customer & Resident Relations: Manage excellent customer service and monitor service request turnaround and responsiveness; project a favorable image of the community to achieve property objectives and public recognition; ensure consistency in dealing with residents on all matters; enforce policies of the community that the immediate supervisor delegates. Education / Experience High School Diploma or Equivalent Ability to understand and perform all on‑site software functions; basic computer skills required. Must have basic knowledge of Fair Housing Laws and OSHA requirements. Physical Requirements Move around to accomplish tasks, communicate with others, repeat motions with wrists, hands, and/or fingers. Ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, and remain in a stationary position, often standing or sitting for prolonged periods. Perform tasks in various environments including tight and confined spaces; work in an overhead position; adjust or move objects up to 25 lbs.; lift or place objects up to 25 lbs.; operate machinery and/or power tools; operate vehicles and/or golf carts; assess accuracy, neatness, and thoroughness of work; identify and inspect objects; be able to work overtime, weekends, night hours (emergencies); work in extreme temperatures; work in outdoor environments such as precipitation and wind; work in small and/or enclosed spaces; be exposed to hazardous chemicals; traverse flat and non-flat terrain. Compensation & Benefits At Asset Living, compensation decisions consider a variety of factors including skill set, background and training, certifications, etc. The offer is based on the candidate’s relevant experience for the role. The comprehensive total rewards package includes benefits such as medical, dental, vision, life, accidental, and disability insurance; 401(k) with employer matching; and commission and performance bonuses when applicable. Full‑time employees receive paid sick days and company holidays. Salary Range: $17 per hour to $21 per hour. This job description should not be considered all‑inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety‑sensitive position and may be subject to additional compliance requirements. #J-18808-Ljbffr