Surgery Scheduler - Spine

Job Description

Job Description

Position Summary
We are seeking a highly organized, detail-oriented Surgery Scheduler to coordinate spine surgery cases from the initial surgical order through the day of surgery. This role is responsible for scheduling procedures, obtaining authorizations, coordinating with hospitals or surgery centers, communicating with patients, and ensuring all required documentation, clearances, imaging, and equipment needs are completed before surgery.

Key Responsibilities

• Schedule spine surgeries with hospitals, surgery centers, physicians, patients, surgical assistants, and vendor representatives.
• Coordinate surgical dates, times, case details, implants, equipment, C-arm needs, and special requests.
• Obtain insurance authorizations, referrals, and pre-certifications for surgical procedures.
• Verify patient benefits, eligibility, and surgery coverage requirements.
• Communicate surgery instructions clearly to patients, including arrival times, fasting instructions, medication guidance, pre-op testing, and post-op appointments.
• Coordinate pre-operative clearances, labs, EKGs, imaging, and medical records as required.
• Ensure surgical packets are complete and submitted accurately to the facility.
• Track pending authorizations, clearances, and missing documentation.
• Work closely with physicians, physician assistants, medical assistants, billing staff, and outside facilities.
• Maintain accurate documentation in the EMR and scheduling systems.
• Communicate any scheduling changes promptly to patients, providers, facilities, and vendors.
• Assist with post-operative appointment scheduling and follow-up coordination.
• Maintain patient confidentiality and comply with HIPAA and practice policies.

Qualifications

• Prior surgery scheduling experience required; spine, orthopedic, neurosurgery, or pain management experience strongly preferred.
• Knowledge of insurance authorizations, CPT codes, ICD-10 codes, and surgical terminology preferred.
• Experience coordinating with hospitals, ambulatory surgery centers, and surgical vendor representatives.
• Strong communication and customer service skills.
• Excellent attention to detail and ability to manage multiple cases at once.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Comfortable working in a fast-paced medical office environment.
• EMR experience required; AdvancedMD experience is a plus.

Ideal Candidate

The ideal candidate is dependable, proactive, professional, and calm under pressure. This person understands the importance of accuracy in surgical scheduling and takes ownership of making sure each patient is fully prepared for surgery. Spine surgery experience is a strong plus due to the complexity of authorizations, implants, imaging, and facility coordination.

Advanced Spine & Orthopedics hours are 8:30 am - 5:30 pm Monday-Thursday, 8:30 am 3:00 pm

Company Description

Advanced Spine & Orthopedics hours are 8:30 am - 5:30 pm Monday-Thursday, 8:30 am 3:00 pm