General Manager / Production Manager

View phone number on click.appcast.io | VA View phone number on click.appcast.io | 24/7 Emergency Service | Serving Ashburn & Northern Virginia | Family Owned & Operated Build the Northern Virginia engine Own the operating rhythm for residential and insurance restoration production across the DMV.

AREA 02

Protect margin and speed Manage scheduling, cycle time, sales accountability, job profitability, gross margin, callbacks, and quality control.

AREA 03

Lead crews that want to stay Recruit, retain, and coach crews, subcontractors, vendors, and future internal leaders.

AREA 04

Make customers feel handled Resolve escalations, support insurance restoration, and keep the homeowner experience tight. Residential roofing Insurance restoration Crew leadership Gross margin control Operating mandate 02 / Mandate Residential roofing Owned Insurance restoration Protect Crew leadership Lead Gross margin control Build Everything the client packet called out. Senior leadership over production management, operational execution, sales accountability, crew and vendor management, customer experience, margin protection, recruiting, and team development. 01 Production management 02 Operational execution 06 Gross margin protection 07 Recruiting and team development The targets are clear. The upside is tied to the levers great operators already care about: speed, quality, margin, retention, and homeowner satisfaction. Gross profit margin 38-45% Production cycle time Under 14 days Customer rating 4.8+ Crew retention 90%+ Revenue growth +15% QoQ What you will own. Who fits here. The work itemized, alongside the operator profile that ships it. 01 Oversee daily roofing and restoration operations 02 Manage production scheduling, workflow, crews, subcontractors, and vendors 03 Deliver every job on time and within budget 04 Monitor project profitability and operational efficiency 05 Maintain production quality standards and conduct quality control inspections 06 Support insurance restoration processes and resolve escalated customer concerns 07 Recruit and retain high-quality crews and employees 08 Build scalable operating systems, accountability, and reporting Who fits here 05 / Profile 01 5+ years in roofing operations management 02 Residential roofing experience

1. Insurance restoration experience preferred
2. Crew, subcontractor, and vendor management experience

05 Proven ability to scale operations 06 Strong leadership, organizational, and accountability skills 07 CRM fluency with tools like AccuLynx or JobNimbus 08 Strong grasp of production scheduling and gross margin management Built for an operator who likes pressure and standards. Lead from the front, move with urgency, understand roofing production deeply, and protect profitability while building a team that can scale.

TRAIT 01

Operates with urgency

TRAIT 02

Understands roofing production deeply

TRAIT 03

Can build scalable systems

TRAIT 04

Thrives under pressure

TRAIT 05

Protects profitability

TRAIT 06

Holds teams accountable

TRAIT 07

Leads from the front

TRAIT 08

Is obsessed with operational excellence Leadership upside with real performance math. A senior base, KPI-tied quarterly bonus, profit share potential, and long-term equity conversation for the right operator. Compensation structure 07 / Package Quarterly KPI bonus $5,000-$20,000 Vehicle Allowance or company vehicle Long-term upside Potential future equity participation Construction leadership demand is moving in the right direction. Outside market indicators that frame the kind of operations leadership experience this seat builds. Not promises about this role. You may already be doing this work under another title. Reference set for operators, recruiters, and inbound referrers. Adjacent backgrounds welcome. 01 Roofing Operations Manager 02 Branch Manager 03 Production Manager 04 General Manager 05 Regional Operations Manager 06 Restoration Operations Director Preferred backgrounds 09 / 02 01 Residential roofing 02 Insurance restoration 03 Exterior remodeling 04 Storm restoration operations Target markets 09 / 03 01 Northern Virginia 02 Maryland 04 Mid-Atlantic roofing companies #J-18808-Ljbffr Restoration Roofing NOVA