Medical Director

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide , we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

We are seeking a dedicated Specialty Medical Director to lead our team of specialists and emergency veterinarians. The Specialty Medical Director (SMD) is responsible for providing strong leadership for the hospital, managing and mentoring associate veterinarians, and assuring regulatory compliance relating to the practice of veterinary medicine. The SMD is also responsible for maintaining an environment of teamwork in which the highest quality veterinary medicine is delivered. In partnership with the hospital leadership team, the SMD holds shared responsibility for the financial health of the hospital, directing staff and the overall management of practice operations. The SMD also serves as a staff veterinarian in addition to the administrative and leadership duties of the SMD role. Effective SMDs demonstrate strong work and professional ethics, a positive attitude, and uphold a high standard of patient care. They are part of the foundation upon which successful veterinary practices are built and directly impact and influence hospital culture and morale.

Formerly known as Animal Emergency of McHenry County and renamed in 2013, Companion Animal Specialty & Emergency Hospital (CASE) has proudly provided exceptional medical care and personalized service to companion animals since 1997. We remain the only 24/7 specialty, referral, and emergency hospital in the greater McHenry County region, allowing for a diverse caseload.

In addition to our long-trusted and established emergency care, CASE offers internal medicine, and rehab-certified veterinarians to provide a comprehensive, collaborative approach to care for both inpatients and outpatients. We use state-of-the-art diagnostic modalities and therapeutic procedures including on-site CT imaging.

An ideal candidate will be Residency Trained or Board-Certified in Emergency and Critical Care, Small Animal Surgery, or Small Animal Internal Medicine, and will add their own dynamic abilities and personality to our dedicated & expert staff. Leadership experience is preferred but not required.

What This Position Offers

• A high-earning potential with additional Medical Director compensation
• Relocation assistance for an Individual or Entire Family
• Generous Signing and Commitment Bonus packages!

Crystal Lake is located 50 miles northwest of Chicago, Illinois. You will truly enjoy all of the amenities Crystal Lake has to offer as a modern city of over 40,000, but with a special small‑town charm. Living in Crystal Lake is an experience of its own, with its unique charm and friendly community.

Ready to take the next step? Apply today! For questions or to connect directly, please email your resume to Emily Lunsford at View email address on click.appcast.io .

Key Responsibilities

• Maintaining a high quality of progressive veterinary care
  • Oversees and gives directives regarding medical standards and quality of care
  • Sets policies as they pertain to the practice of medicine
  • Works toward making various services work as one team
  • In conjunction with appropriate leadership team members, recommends additions to the hospital inventory
  • Budgets for new equipment and provides a reasonable cost estimate and return on investment
  • Sees patients and handles clinical practice
  • Ensures positive communication with clients and between doctors, including the proper transfer of patient care responsibilities
  • Reviews patient records for completeness and accuracy and uses them to promote medical excellence
  • Appropriately manages controlled drugs
  • Reviews and approves requests for alternatives to additional drugs and medical supplies
  • Conducts regular doctor meetings
  • Performs other duties as assigned by Manager
• Handles patient care problems, client complaints, and referral partner issues
• Manages veterinary, client, and board complaints and recommends resolutions
• Develops medical policies
• Assists in ensuring practice compliance with the State Veterinary Medical Practice Act, OSHA, and AAHA standards
• Monitors DVM performance and production, provides coaching when appropriate
• Serves as a mentor and role model for all staff veterinarians
• Leads candidate interviews of potential DVMs
• Identifies new service opportunities that do not currently exist in the hospital
• Holds ownership for the revenue and success of the practice through monitoring key performance indicators and works with the Hospital Manager to make adjustments to achieve positive results
• Helps identify and plan for upcoming challenges in maintaining hospital operations and possible temporary solutions (locum)

Qualifications (Required)

• Veterinarian degree (DVM) from an accredited college or university
• 1-year rotational internship in small animal medicine, surgery, ER (university or large referral practice).
• Completed a 3-year, AVMA approved specialty in a clinical specialty.
• Achieved board certification in the chosen specialty (ABVP, CCRP, and Acupuncture do not count as they don’t require 3-year residencies).
• Current State Veterinary License
• DEA registration must be obtained and maintained
• Strong diagnostic and clinical skills.
• Excellent surgical and dental skills.
• Ability to work well in a team-oriented environment.
• Exceptional interpersonal and communication skills.
• Commitment to providing compassionate and high-quality veterinary care.
• Excellent Communication Skills and the ability to communicate effectively, efficiently, and in a timely manner with all members of the Medical and Hospital staff.
• Client communication skills, must be able to elicit information, establish rapport, offer explanations with pet owners.
• Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
• May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
• Some tasks involve the periodic performance of moderately physically demanding work.
• Position does require the ability to lift up to 50 pounds.

Preferred Skills (Nice to Have)

• 3-5 years of clinical experience post-residency
• Exceptional communication skills, both written and verbal
• Excellent time-management and delegation abilities
• Exercises sound judgment and demonstrates exemplary decision-making skills
• Professionalism and courtesy in all interactions with others
• Well-developed interpersonal skills

What We Offer

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

Pay Range

$150,000 — $250,000 USD

At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals , including 1700+ veterinarians , we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy , empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

Why Consider Our Crystal Lake Hospital?

At CASE Hospital, our team members all share the same passion for making and keeping animals healthy.

Our hospital truly is an excellent place to work, with a highly skilled team focused on 'best in practice' veterinary care.

We are very supportive of individuals looking to grow their veterinary careers and look forward to hearing from you.

We invite you to explore your veterinary career options with CASE Hospital, where you'll be a respected member of a team that loves animals and values the contributions from every individual on the team.