Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2015 and currently lead a team of five. Before becoming a State Farm agent, I owned a real estate office, giving me a strong background in business ownership, sales, and building relationships with customers. Outside of work, I’m married with three kids, and faith and family are incredibly important to me.

Giving back is important to our agency, and we’re proud to support our local community and a variety of charitable organizations throughout the year.

Our agency offers a 401(k), paid time off, paid holidays, licensing reimbursement, team-building events, and ongoing coaching and training programs. We also offer unlimited earning potential, giving motivated team members the opportunity to directly impact their income through strong performance.

Our culture is positive, supportive, and focused on creating a safe environment where people can work hard and succeed together. I’m looking for someone who is self-driven, motivated, and wants more than simply showing up for a job. If you’re ready to work toward ambitious goals and want to be surrounded by people who want to see you do well, we’d love to meet you.

ROLE DESCRIPTION:
As an Account Associate for Stuart Smith - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.