Maintenance - General Maintenance Technician

Hornblower Group

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group's portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group's global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group's additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada.

Position Summary:

City Experiences' mission is to create amazing experiences. Our brand heritage dates back nearly 100 years and today our footprint spans 111 countries and more than 125 U.S. cities. We are proud to serve more than 30 million guests annually across our portfolio of water-based experiences, land-based experiences, overnight cruise experiences, and ferry and transportation services. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you. The Marine Mechanic is responsible for carrying out daily duties such as repairing, maintaining, and troubleshooting marine diesel engines, outboard engines, generators, transmissions, drive train, HVAC, plumbing, pumps, holding tanks, and electrical equipment. The right person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

Duties and Responsibilities:

• Perform all preventative maintenance: fluids check/replacement, transmission, battery, lighting, generators, engines, sea strainer, alarms etc.
• Troubleshoot, evaluate, and repair faulty mechanical systems. Indicate to management when 3rd party contractors are needed.
• Troubleshoot, evaluate, repair, and replace plumbing systems (PVC, ABS, copper, galvanized, and black iron)
• Troubleshoot, evaluate, repair, and replace hydraulic systems (steering etc.).
• Respond to service calls at various pier locations and/ or underway vessels; be flexible for emergencies as needed.
• Troubleshoot 12/24 Volt DC systems and generators and repair as needed (electrical systems such as 110, 220, 440 ac/dc). Recommend 3rd party contractors to management as needed.
• Operate hand tools and power tools (hand/ electrical tools).
• Perform proper hazardous waste management and disposal.
• Maintain accurate records, both paper and electronic, for purchasing, work orders, engine hours, and fluid levels.
• Identify the need for replacement parts, and order using engine and machinery manuals.
• Record preventative maintenance (PM), and one time maintenance (OM) in Wheelhouse date base.
• Maintain a safe work environment, promote best practices, and work indoor/ outdoor in a variety of weather conditions.
• Assist with ordering replacement and spare parts as needed.
• Always maintain a clean and organized work environment.
• Responsible for the upkeep, accountability, keep all vessels that need carpentry, paint, other repairs that are needed to assist director of Maintenance that includes storage of company provided tools.
• Additional job duties as assigned.

Requirements & Qualifications:

• At least 2 years of experience with marine diesel applications, gasoline, hydraulics.
• At least 2 years mechanical experience.
• Some familiarity with Microsoft Office, in particular Word and Excel.
• BS or Associates degree in mechanical, marine, or industrial engineering preferred.
• Certificates or schooling for HVAC, welding, plumbing, electrical, mechanical preferred.
• Mathematics knowledge as it pertains to the position.

The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.