Shelter Manager

Shelter Manager

Full Time | Evenings

Pay Rate: $48,000 - $55,000/year (Based on Experience)

Lutheran Social Services of Central Ohio

is currently seeking a Shelter Manager for CHOICES for Victims of Domestic Violence in Columbus, Ohio. LSS CHOICES for Victims of Domestic Violence has been the sole resource for victims seeking shelter in Franklin County for more than four decades, providing a Temporary Emergency Shelter, 24-Hour Crisis Hotline, DV Counseling, Legal Advocacy, Peer Support Groups and more.

Our Mission : Creating a better world by serving people in need.

What will I do as a Shelter Manager with Lutheran Social Services?

• Ensure all shelter advocates are following best practices.
• Ensure staff is trained on and following all policy and procedures.
• Ensure advocates are provided consistent supervision and follow up.
• Develop and maintain staff schedules to ensure 24/7 coverage and adequate support for residents.
• Ensure survivors receive services are treated with dignity and respect.
• Ensure the implementation of client-centered, and trauma informed services are provided to residents.
• Ensure meetings, trainings, and shift responsibilities are consistently attended or completed.
• Ensure safety measures are always in place for residents and staff.
• Monitor and ensure cleanliness of the building.
• Completion of supervision and reporting as assigned.
• Ensure all intakes, resident orientations, and resident exits are conducted thoroughly and accurately.
• Maintain inventory of supplies
• Provide supervision bi-weekly with each employee.
• Submit monthly reports to Director of Shetler Services and the Director of Operations.
• Implement monthly team meetings consisting of relevant trainings.
• Manage bed capacity and coordination of incoming and exiting clients.
• Evaluate service outcomes for the resident/client population to ensure the effective and efficient delivery of services.
• Review all unusual incident reports/Grievances and provide final disposition/Director sign off.
• Provide oversight to the Apricot system.
• Work with Human Resources to ensure onboarding and professional development paths for staff are followed.
• Provide guidance on crisis intervention, de-escalation techniques, and survivor-centered approaches
• Facilitate resident meetings, workshops, and life-skills programming to promote empowerment and independence.

Requirements for a Shelter Manager with Lutheran Social Services:

• A bachelor's degree in business, social service administration, or related field with a minimum of 3 years management experience or a bachelor's degree in any other field with a minimum of 5 years management experience or a H.S. diploma or GED with a minimum of 10 years residential management experience.
• Staff development, multi-shift scheduling, team building, cultural humility, trauma-informed care, social services, and trauma informed supervision preferred.
• Proficiency in Microsoft office suite.
• Valid Ohio driver's license, access to reliable insured transportation and ability to meet LSS insurance standards required.

Benefits for Full-time positions* with Lutheran Social Services include:

• Health insurance
• Tuition Reimbursement Program
• 403(b) retirement plan with employer matched savings
• Dental and Vision insurance
• Medical and Childcare Flexible Spending (FSA)
• Health Savings Account
• PTO and 12 Paid Holidays
• Discount Marketplace
• Opportunity to make a positive impact on individuals & the community

*some part-time positions may be eligible for some benefits as well

As one of the largest non-for-profits in Central Ohio, we value our employees. Our excellence is based upon team members dedicated to a fulfilling career and committed to the service of others.

About Lutheran Social Services:

We put our mission of service into action. Every day LSS serves thousands of people in 21 Ohio counties by addressing the four core societal issues of food, shelter, safety, and healing. LSS offers food pantries, housing and supportive services through homeless shelters, domestic violence services, health care, affordable housing communities, and other services that uplift families and strengthen communities.

Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.