Desk NICU Associate-(Part-Time) Nights Mercy St. Louis

Find your calling at Mercy!

Night Shift NICU Associate-18 Hours per week
Mercy Hospital St. Louis Neonatal Intensive Care Unit (NICU)

Looking for a meaningful overnight position in healthcare

Join the nationally recognized NICU team at Mercy Hospital St. Louis and gain valuable hospital experience while making a difference in the lives of newborns and their families. This role is a perfect fit for nursing students pre-health students future healthcare professionals or individuals looking to launch a career in healthcare.

As a Night Shift NICU Associate youll serve as the welcoming face of our Neonatal Intensive Care Unit while supporting nurses physicians and families in a fast-paced highly specialized environment.

Why Youll Love This Role

Gain hands-on experience in one of the regions leading NICUs

Work alongside experienced nurses neonatologists and multidisciplinary healthcare teams

Build valuable clinical administrative and patient care skills

Excellent experience for nursing school medical school respiratory therapy healthcare administration and other healthcare career paths

Be part of a mission-driven organization dedicated to compassionate care

Position Details:

What Youll Do

No two nights are the same! Youll play a key role in supporting patient care and unit operations by:

Front Desk & Family Support

• Welcome and assist families and visitors
• Answer phones and direct calls appropriately
• Serve as the primary receptionist for the NICU
• Relay information to nursing staff and healthcare teams
• Support families with compassion during emotional and stressful situations

Administrative & Clerical Support

• Process admissions transfers and discharges
• Manage patient records and documentation
• Enter update and retrieve data in hospital systems
• Assemble patient charts and admission packets
• Process departmental billing and charges
• Coordinate communication between departments

Unit & Patient Care Support

• Assist nurses with non-clinical patient care activities
• Prepare patient care spaces for admissions
• Manage inventory and restock supplies
• Clean and maintain equipment according to hospital standards
• Support laboratory records management and unit operations
• Help maintain a safe organized and family-centered environment

What Makes You Successful

Were looking for someone who is:

Organized and detail-oriented

Calm under pressure and able to multitask

Comfortable learning new technology and hospital systems

A strong communicator with families patients and healthcare professionals

Dependable professional and team-oriented

Passionate about healthcare and helping others

Willing to jump in and do whatever is needed to support the team

Qualifications

Required

• High School Diploma or GED
• Basic computer skills
• Ability to work independently and as part of a team
• Strong customer service and communication skills

Preferred

• Current nursing student or healthcare-related student
• Previous nurse assistant unit secretary patient care technician or healthcare experience
• Familiarity with medical terminology
• Experience in healthcare customer service or administrative support roles

Certification

• Current American Heart Association Basic Life Support (BLS) certification or ability to obtain during probationary period

Ideal For

• Nursing Students
• Pre-Med Students
• Respiratory Therapy Students
• Healthcare Administration Students
• Patient Care Technicians
• Medical Assistants
• Anyone looking to gain hospital experience before advancing into a healthcare career

About Mercy

At Mercy were guided by a mission to bring compassionate care and exceptional service to every patient and family we serve. Our caregivers are part of something bigger: improving lives supporting one another and making healthcare better every day.

Start your healthcare journey in one of the most rewarding environments in the hospital. Join Mercys NICU team and help care for our tiniest patients.

Apply today for the Night Shift NICU Associate position at Mercy Hospital St. Louis.

Why Mercy

From day one Mercy offers outstanding benefits - including medical dental and vision coverage paid time off tuition support and matched retirement plans for team members working 32 hours per pay period.

Join a caring collaborative team where your voice matters. At Mercy youll help shape the future of healthcare through innovation technology and compassion. As we grow youll grow with us.

Required Experience:

IC