Manager of Operational Mobilization

Job Description

Job Description

Pre-Construction Alignment

• Lead pre-construction meetings with the municipality to represent and walk through the construction plan — providing a clear project overview and winning municipal support for the SQUAN effort.
• Align with the client on expectations, deliverables, and the productivity schedule after the first shovel is in the ground.
• Set expectations with contract partners on safety, construction practices, production schedules, and SQUAN standards for dailies, invoicing, and reporting.

Field Quality & Safety Auditing

• Conduct 100% quality and safety auditing during the initial phase(s) of each new program, maintaining a steady, visible in-field presence.
• Enforce strict adherence to industry compliance, customer SOW, municipal expectations, utility/ROW requirements, and SQUAN standards.
• Identify and correct issues in real time, escalating systemic risks to BD and Ops leadership after they impact schedule, cost, or customer confidence.

Compliance & Documentation

• Verify that field execution matches the approved plan, permits, and locates, documenting deviations and resolutions.
• Maintain launch-phase records that support clean invoicing, reporting, and audit readiness.

Customer Onboarding & Tool Translation

• Translate and train customer back-office and contractor tools to SQUAN construction, PMO, and billing processes — ensuring rapid revenue ramps and a frictionless customer experience.

Operations Handoff

• Transition QC/QA responsibility to the Operations QC/QA team once the program is stabilized, ensuring a clean, documented handoff with no loss of standards.

Feedback Loop

• Feed field intelligence back to the BD team — recurring contractor issues, muni/utility friction points, and lessons learned — to prevent repeat problems on future launches.

Required Qualifications

• 10+ years in OSP (outside plant) construction — underground and aerial fiber, conduit placement, splicing/restoration — with inspection, field quality, or safety leadership experience.
• Municipal engagement leadership: experience with, or strong comfort in, leading pre-kickoff conversations with municipalities to present the project overview and win their support for the SQUAN effort.
• Experience dealing with FTTH ISP overbuilders, telcos, and MSOs.
• Ability to translate and train customer back-office contractor tools to SQUAN construction, PMO, and billing to ensure rapid revenue ramps and a frictionless customer experience.
• Working knowledge of construction compliance: OSHA safety standards, municipal permitting/ROW, utility locates (811), and traffic control.
• Ability to read and interpret construction plans, SOWs, and permit packages.
• Willingness and ability to travel 75–100%, often to new or remote locations, on short notice.
• Strong stakeholder communication — able to hold the line with contractors and represent SQUAN credibly to clients and municipalities.
• Valid driver’s license and clean driving record.

Preferred Qualifications

• Prior experience standing up new deployment centers or new customer programs.
• Familiarity with SiteTracker or similar field/project management platforms.
• OSHA 30, CST, or comparable safety/quality certifications.

Working Conditions & Physical Requirements

• Predominantly outdoor field environment in all weather conditions.
• Ability to walk job sites, access construction areas, and stand for extended periods.
• Extended and irregular travel schedules aligned to launch windows.