Senior Manager, Program Management - HVAC/R Parts Management

Manages initiatives and processes for MRO parts supply chain management to ensure effective and timely maintenance of assets that Facility Services supports including ensuring parts supplier compliance with new or existing systems, supplier contracts, and service level agreements; implement strategies for warehouse and van inventory stocking; utilizing the right technology and processes to optimize Walmart preferred suppliers, at Walmart negotiated pricing, consuming Walmart specified items; execute technology and support enhancements to increase technician repair time efficiency and asset uptime; facilitate supplier sourcing events with Walmart Global Procurement partners

Supports cross-functional teams engaged in Facility Services Initiatives and special projects by utilizing parts and materials usage data to inform asset condition, total cost of ownership, forecast spend and frequency of use, predict parts needed for specific scopes of work; OEM conversion and SKU consolidation; leverage data to drive down cost, improve operational effectiveness, and technician efficiency

Manages parts escalations from field-based technicians, including sourcing, supplier updates, and order entry. Proactively works aging purchase orders and back orders for timely and accurate updates using Walmart purchase order systems and work order management systems

Supplier Relationship Management, including regularly scheduled scorecard discussions, onboarding and offboarding suppliers, improving supplier performance and support; supplier catalog management to eliminate non-specified items, review for preferred pricing from in-stock suppliers, ensure catalog richness including pictures and attributes, and building associates for like-for-like products

Position Summary
What you'll do

Manages initiatives and processes for MRO parts supply chain management to ensure effective and timely maintenance of assets that Facility Services supports including ensuring parts supplier compliance with new or existing systems, supplier contracts, and service level agreements; implement strategies for warehouse and van inventory stocking; utilizing the right technology and processes to optimize Walmart preferred suppliers, at Walmart negotiated pricing, consuming Walmart specified items; execute technology and support enhancements to increase technician repair time efficiency and asset uptime; facilitate supplier sourcing events with Walmart Global Procurement partners

Supports cross-functional teams engaged in Facility Services Initiatives and special projects by utilizing parts and materials usage data to inform asset condition, total cost of ownership, forecast spend and frequency of use, predict parts needed for specific scopes of work; OEM conversion and SKU consolidation; leverage data to drive down cost, improve operational effectiveness, and technician efficiency

Manages parts escalations from field-based technicians, including sourcing, supplier updates, and order entry. Proactively works aging purchase orders and back orders for timely and accurate updates using Walmart purchase order systems and work order management systems

Supplier Relationship Management, including regularly scheduled scorecard discussions, onboarding and offboarding suppliers, improving supplier performance and support; supplier catalog management to eliminate non-specified items, review for preferred pricing from in-stock suppliers, ensure catalog richness including pictures and attributes, and building associates for like-for-like products

Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuring progress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learning

Provides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a teambased work environment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coaching for success and improvement and promoting a belonging mindset in the workplace

Promotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction to others in their use and application ensuring compliance with them and utilizing and supporting the Open Door Policy

Ensures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with business partners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and costeffectiveness and participating in and supporting community outreach events

Drives informed decisionmaking and ensures resolution of critical issues by partnering with senior leaders to identify goals success criteria assumptions risks and known issues within the business creating communication strategy and content educating sponsors stakeholders and executive leadership on program requirements and developing and implementing a program management life cycle

Drives program management process improvement by overseeing andor conducting gap analyses evaluating and determining practicality of improvement opportunities developing improved processes based on best practices and standards ensuring alignment of process improvement with department and company strategy providing guidance to project leads on process improvement gaining buyin and approval from leadership on process improvements and overseeing the implementation of processes

Interprets and utilizes information for one or more initiative work streams by using various analytical methodologies developing solutions within business areas that reduce cost and meet business goals prioritizing assignments ensuring accuracy of business data recommending program changes to stakeholders based on data and persuading crossfunctional teams and stakeholders to implement changes

Evaluates program performance by comparing projections to actual results identifying and analyzing key performance indicators and trend data conducting returnoninvestment analyses reviewing customer response and feedback from key stakeholders identifying and addressing crossfunctional program and project issues collaborating with teams across the company to leverage processes in order to increase service and product capabilities and recommending adjustments and process improvement ideas to leadership to meet deliverables

Respect the Individual: Demonstrates and encourages respect for all builds a highperforming team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all identifies attracts and retains the best team members

Respect the Individual: Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customermember and company and regularly recognizes others contributions and accomplishments

Respect the Individual: Builds strong and trusting relationships with team members and business partners works collaboratively and crossfunctionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action

Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local giving

Act with Integrity: Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our values

Act with Integrity: Acts as an altruistic servant leader and is consistently humble selfaware honest and transparent

Serve our Customers and Members Delivers expected business results while putting the customermember first and consistently applying an omnimerchant mindset and acts with an Every Day LowCost mindset to drive value and Every Day Low Prices for customersmembers

Serve our Customers and Members Adopts a holistic perspective that considers data analytics customermember insights and different parts of the business when making plans and shaping the teams strategy

Strive for Excellence: Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risktaking and exhibits resilience in the face of setbacks

Strive for Excellence: Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

Stock

Minimum Qualifications

2 years' experience leading cross-functional teams.

3 years' experience using intermediate functionality of Microsoft Office.

Bachelor's degree in Business, Human Resources, or related field and 4 years' experience in project management, compliance, operations management, or related area OR 6 years' experience in project management, compliance, operations management, or related area.

Bachelor's degree in Business, Human Resources, or related field and 4 years' experience in project management, compliance, operations management, or related area OR 6 years' experience in project management, compliance, operations management, or related area.

Preferred Qualifications

Managing a budget, profit and loss statement, or relate financial process, Master's degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area, Project Management Certification

Primary Location: 814 Respect Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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