Head of Technology for Individual Retirement

Job Classification: Technology - Engineering & Cloud

We are seeking a Head of Technology for Prudential's Individual Retirement business, reporting to the Head of U.S. Businesses Technology. The Head of Technology for Individual Retirement will be responsible for partnering with the business to shape and execute the technological vision and strategy to drive innovation and efficiency across the division. This role involves leading the development and implementation of technology solutions that align with the strategic vision and enhance customer experience. The Head of Technology for Individual Retirement will be crucial in aligning technology strategies with business objectives to optimize outcomes. The ideal candidate will build robust relationships and collaborate effectively with key stakeholders across the business, technology teams, and strategic vendor partners. We prefer someone who has experience in the Retirement sector and has led significant technology transformations.

Responsibilities

• Develop and execute the technology strategy for Individual Retirement, ensuring alignment with overall business goals.
• Lead the Individual Retirement team of IT professionals to ensure the successful delivery of large, complex, mission critical business and technology projects; ensure quality solutions are delivered on time and aligned to budgetary plans.
• Collaborate closely with Individual Retirement Senior Leadership Team, Chief Product Owners and Solution Architects to align technology initiatives with agile methodologies, ensuring efficient and responsive product development that meets business and customer needs.
• Oversee the design and development of scalable, secure, and reliable systems, ensuring that architecture supports both current and future business needs.
• Ensure the highest level of security for all systems, applications, and data.
• Maintain compliance with relevant industry regulations and standards.
• Capitalize on opportunities where data science can drive more/ better business outcomes.
• Foster an environment where career growth and development are prioritized, while nurturing an innovative and inclusive culture.
• Advance the team's development by investing in training and upskilling, while ensuring proficiency in contemporary technical skills.
• Partner closely with Individual Retirement leaders to develop and drive a tech focused agenda; ensure technology is optimally supporting business objectives centered in growth, solutions, and customer obsession.
• Direct and oversee the design, planning, implementation, and maintenance of products and platforms that support business operations and customer facing applications.
• Help determine capital investment priorities and identify risks for technology initiatives to maximize business outcomes.
• Manage the technology budget, optimizing resource allocation.
• Serve as a thought leader in technology trends, providing insights and recommendations to senior leaders in the business, U.S. Businesses division, and broader Global Technology and Operations organization.
• Build strong relationships across the technology community to help identify opportunities for cross-business collaboration.

Skills, Experience and Qualifications

• Proven experience in a senior technology leadership role, preferably within the insurance or financial services industry.
• Demonstrated capability to drive application rationalization efforts end‑to‑end, including opportunity identification, value articulation, business case creation, and the disciplined retirement of legacy application
• Strong knowledge of current and emerging technologies, with a focus on digital transformation, data, and AI.
• Demonstrated ability to lead and motivate high-performing teams.
• Excellent strategic thinking and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Experience in managing budgets and technology investments.
• Knowledge of regulatory requirements and best practices in data security and privacy
• Strong technical skills in areas such as application architecture, software defined infrastructure, cloud enablement, and technical transformation, specifically those pertinent to insurance companies.
• Significant experience leading and motivating large, hybrid teams, in a highly matrixed environment.
• Extensive experience in developing and executing strategic and tactical systems plans, with a successful record of partnering with internal stakeholders and delivering business transformational initiatives.
• Proven experience in managing Agile teams.
• An entrepreneurial spirit characterized by persistence and resilience, with the ability to thrive and motivate others while navigating ambiguity.
• Executive level vendor management skills; with proven results in delivering business value at a fair and reasonable cost.
• The ability to balance enterprise imperatives with business priorities and maintain a strategic long-term view alongside day‑to‑day business priorities and operational excellence.
• Bachelor's degree or equivalent experience in Information Technology, Computer Science, or a related field.

What we offer you:

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).
• Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.
• To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers.
• Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc, which is headquartered in the United Kingdom. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

To maintain the integrity and security of our hiring process, Prudential may use identity verification technologies. Your consent will be obtained before any verification takes place.

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Prudential Financial, Inc. (NYSE: PRU), a global financial services leader and premier active global investment manager with approximately $1.4 trillion in assets under management as of Dec. 31, 2023, has operations in the United States, Asia, Europe, and Latin America.

Prudential’s diverse and talented employees help make lives better and create financial opportunity for more people by expanding access to investing, insurance, and retirement security.

Prudential’s iconic Rock symbol has stood for strength, stability, expertise and innovation for 150 years.

For more information please visit news.prudential.com.

Our Commitment to an Inclusive Workplace

Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us.

We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work.

We don't just accept difference—we celebrate it, support it, and thrive on it.

At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future.

We encourage employees to hone their skills and explore continued opportunities within Prudential.

PGIM, the global asset management business of Prudential Financial, Inc. (NYSE: PRU), is a global investment manager with US $1.3 trillion in assets under management as of Dec. 31, 2023.

With offices in 18 countries, PGIM’s businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate, and alternatives.

For more information about PGIM, visit pgim.com.

Prudential Financial, Inc. (PFI) of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom, or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom.

For more information please visit news.prudential.com. PGIM Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI), a company incorporated and with its principal place of business in the United States. PFI of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom.

Our Commitment to an Inclusive Workplace Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us.

We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work.

We don't just accept difference—we celebrate it, support it, and thrive on it.

At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future.

We encourage employees to hone their skills and explore continued opportunities within Prudential.