Senior Ops & Genesys Cloud Platform Lead
Alliance Bank of Arizona
Western Alliance Bank is seeking a Senior Operational Support Analyst in Columbus to provide SME expertise for the Genesys Cloud platform and adjacent systems. You’ll manage production incidents, perform root cause analyses, and collaborate with architecture and product teams to ensure operations are secure, compliant, and reliable. You will develop runbooks, support procedures, and knowledge articles while leading a junior engineer as the platform evolves and improves. #J-18808-Ljbffr Western Alliance Bank
Vacancy posted 3 days ago
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