Patient Services Representative

InSync Consulting Services

Job Description

Job description:

InSync Consulting Services is seeking a professional and customer-focused Patient Service Representative to serve as the primary point of contact for patients in a busy outpatient clinic environment. This role is ideal for someone with strong communication skills, medical office experience, and the ability to manage patient interactions with professionalism and care.

Required Qualifications

High School Diploma or GED
Experience with medical insurance, referral processes, and benefit plans
Minimum 1 year of recent experience in an outpatient clinic or medical office setting
Strong ability to read, understand, and respond to detailed verbal and written instructions

Preferred Qualifications

2+ years of recent experience as a Patient Service Representative
Experience using CS-Link or Epic
Understanding of medical terminology

Key Responsibilities

Serve as the primary point of contact for patient relations both in person and over the phone
Greet patients and assist with resolving concerns, escalating issues when needed
Check patients in and out, collect co-payments, issue receipts, and reconcile daily payments
Verify patient demographics and insurance information in CS-Link/Epic
Schedule appointments and complete patient registration
Process and track referrals and insurance authorizations
Handle correspondence between patients and providers
Explain office policies, procedures, and services to patients
Maintain a clean and sanitized workspace following department guidelines

\nCompany Description

InSync is a national staffing firm specializing in education, healthcare, and non-clinical placements. InSync is a verified Service-Disabled Veteran-Owned Small Business (SDVOSB) and a Disabled Veteran Business Enterprise (DVBE). These certifications reflect our commitment to accountability, regulatory compliance, and high standards of Service.

Company Description

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Vacancy posted 1 day ago

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