Shift Leader

Shift Leader Position

The Shift Leader position is for the Santa Monica/Sepulveda location. Restaurant address is 11090 Santa Monica Blvd, Los Angeles, CA 90025

Position Summary

This position provides basic oversight of Team Members and restaurant operations during a specific shift. Follow cash handling procedures. Greet guests, take food orders, prepare food, and perform table visits and other duties as necessary to ensure a smoothly run shift while maintaining a sincere, caring and personable image for the guest and team. Maintain company standards of quality, cooking times and presentation of food, service, restaurant cleanliness and sanitation and safety.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Monitor Team Members and restaurant operations during a specified shift.
• Keep the staff motivated at work.
• Train all new team members and shift leaders according to company procedures and guidelines.
• Control waste product and portioning.
• Follow cash handling procedures, track and deposit all sources of income received by the restaurant during shift.
• Greet guests, take food orders, prepare food, and perform table visits and other duties as necessary to ensure a smoothly run shift while maintaining a sincere, caring and personable image of the management for the guest and staff.
• Maintain company standards of quality, cooking times and presentation of food, service, restaurant cleanliness and sanitation, safety, and staff job satisfaction.
• Maintain a safe work environment as determined by company, state and county standards and regulations.
• Accurately complete all necessary daily, and weekly checklists for your shift.
• Comply with all State and Federal labor laws at all times.

Non-Essential Duties and Responsibilities:

• Perform daily inventories.
• Train all new team members and shift leaders according to company procedures and guidelines.
• Performs other duties as assigned

Supervisory Responsibilities: This position provides basic oversight of Team Members and restaurant operations during a specific shift. This position carries out basic supervisory responsibilities in accordance with the organization's policies and procedures, applicable laws and regulations. Responsibilities are limited and only include occasionally training new employees, assigning and directing work during scheduled shift.

Qualifications

• HS Diploma or equivalent and 1 to 2 years of related experience and/or training; or equivalent combination of education and experience
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to speak effectively before customers
• Ability to calculate figures and amounts such as discounts, Ability to apply concepts of basic math.
• Team building skills
• Ability to manage time effectively
• Basic to intermediate computer literacy is required
• Ability to work with little or no supervision
• Ability to work with a diverse work team and meet adversity with professionalism
• Ability to manage time effectively
• Knowledge of POS systems, preferred
• A propensity to provide Superior Guest Service
• Maintain smile and pleasant demeanor

This is a non-exempt, hourly position. Range is $22-$24 per hour