Specialist - IT

Job Description

Job Description

Description:

Padgett Law Group (PLG) is an elite, full service creditors' rights law firm with practices in Florida, Georgia, Tennessee, Arkansas, Texas, Ohio, Indiana, Pennsylvania, Mississippi, Alabama, New Jersey, Kentucky, and Illinois. Additionally, PLG offers national bankruptcy, replevin, and loss mitigation services. The firm’s practice provides exclusive representation to institutional clients such as lenders, mortgage servicers, credit unions, banks, hedge funds, investors and other financial services industry stakeholders. Leveraging technology in our partnerships with forward-thinking clients gives PLG the ability to focus on the aggressive management and processing of delinquent or under performing loans, providing our clients with an edge when curing or resolving these complex legal matters. In 2019, PLG was recognized by The M Report , a leading default services industry publication, as a Top 25 Company to Work For.

At Padgett Law Group, our mission is simple: to attract and retain the most talented individuals within our industry while delivering high-quality legal services to our clients. We understand our crucial role as our clients strive to provide an ethical and empathetic experience. We contribute to that through our long-standing and recognizable firm culture that is visible during every interaction with PLG—and amongst ourselves. At PLG, we stand on our decades-long tradition of merit, respect, hard work, and excellent results, and we use that foundation for every service we provide. As a firm, we believe that our mission can only be truly realized through investment in our core values of People, Precision, and Performance.

At Padgett Law Group, we're not just looking for talented employees to join our growing team. We're looking for leaders who cultivate those around them and contribute to our path forward; we're looking for individuals who appreciate our culture and commit to our shared goals; we're looking for people who want to be more than employees, processors, or paper pushers.

Our vision is to build the most compelling law firm that is home to the industry’s best talent, as we are today and as we grow in the future.

What’s in it for you? Padgett Law Group believes in investing in our employees and ensuring that they have all the resources necessary to succeed - including a competitive, comprehensive, and valuable benefits package. As a full-time PLG employee, you will receive:

· 4 weeks of PTO from day one (which increases with tenure)

· Paid Parental and Grandparent Leave

· 7 Paid Company Holidays and your birthday off every year

· Full suite of healthcare insurance options including health, dental, vision, STD, LTD, Accident, Critical Illness, Voluntary Life and AD&D coverage, and more

· Company-covered Term Life Insurance, AD&D Insurance, and Employee Assistance Program

· 401k (with company match)

· Extensive Training and Development Opportunities

· Flexible work schedules

And more!

We are currently recruiting for an IT Specialist. This position will be on-site at the Tallahassee, FL Office.

The essential functions include, but are not limited to the following:

• Identifies and eliminates security risks.
• Analyzes business requirements for IT needs and systems.
• Works to increase user satisfaction.
• Communication within and across departments as needed.
• Works to increase user satisfaction.
• Communication within and across departments as needed.
• Assesses needed new equipment and software.
• Contribute to team effort by accomplishing related tasks as needed.
• Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstations and LAN performance.
• Provides answers to users by identifying problems, researching answers, and guiding users through corrective steps.
• Improves users' references by writing and maintaining documentation.
• Participates in the development of users' training programs by identifying learning issues and recommending instructional language.
• Accommodates users’ disabilities by recommending devices and techniques.
• Avoids legal challenges by monitoring compliance with service agreements.
• Improve system performance by identifying problems and recommending changes.
• Updates job knowledge by participating in educational opportunities and maintaining personal networks.
• Accomplishes information systems and organization mission by completing related results as needed.

• Solid understanding of computer systems, networks, security, VOIP, databases, and storage systems.
• Ability to manage and prioritize tasks and projects.
• Solid working knowledge of all relevant coding languages and security protocols.
• Solid knowledge of networking, SDWAN's, VPN's, VLAN's, Switches, firewalls, APs, and security protocols.
• Solid knowledge of Microsoft Windows operating systems, including Windows 10 and 11, and all versions of Windows servers.
• Solid knowledge of M365 Including SharePoint, Power Automate, Active Directory, Group Policy, Azure AD, Exchange Online, Microsoft Purview, Microsoft Intune, AD Sync.
• Ability to work with others in a congenial and team-oriented manner.
• Exceptional organizational skills and the ability to multi-task and adapt to continual change.
• Excellent verbal and written communication skills.
• Occasional availability to be on-call during holidays, weather events, staff shortages, etc.