Director of Operations

Job Description

Job Description

Description

We are seeking a Director of Operations to join our Austin team. In this role, you will oversee the day-to-day operations of the organization, ensuring the company is managed efficiently and effectively while driving operational excellence across multiple departments. The ideal candidate will be a strategic leader with extensive business and financial management experience, a proven ability to lead teams, improve processes, and drive organizational performance through strong leadership and operational discipline.

What We Offer

• Annual performance bonuses
• Vehicle allowance
• Comprehensive benefits package
• Dollar-for-dollar 401(k) match

Essential Job Functions

• Establish quantitative and qualitative metrics, guidelines, and standards to evaluate organizational effectiveness and identify opportunities for improvement
• Review, analyze, and evaluate existing business procedures and operational processes
• Develop and implement policies and procedures that improve day-to-day operations
• Ensure work environments are safe, productive, and compliant with applicable regulations and standards
• Oversee operational departments and ensure goals established by company leadership are achieved
• Plan, direct, monitor, forecast, and evaluate budgets and cost of sales to achieve financial objectives
• Communicate new directives, policies, and procedural changes to leadership teams and staff
• Lead change management initiatives while maintaining employee engagement and morale
• Improve customer service and client satisfaction through operational enhancements
• Coordinate efforts among operations, engineering, technology, and customer service teams to improve efficiency and workflow
• Drive continuous improvement initiatives that support organizational growth and profitability
• Build strong relationships with employees, clients, industry partners, and community stakeholders
• Mentor and develop managers and emerging leaders across the organization
• Support strategic planning initiatives and long-term business objectives
• Perform other duties as assigned

Required Skills and Qualifications

• Master's degree in Business Administration required
• Minimum of 10 years of progressive leadership and operations management experience
• Thorough understanding of business operations, finance, organizational management, and strategic planning
• Strong leadership, mentorship, and team development skills
• Demonstrated financial acumen and experience managing budgets and operational performance
• Excellent verbal, written, and interpersonal communication skills
• Superior managerial, organizational, and diplomacy skills
• Advanced proficiency with Microsoft Office Suite and related business applications
• Strong analytical, decision-making, and problem-solving abilities
• Experience leading organizational change and process improvement initiatives
• Ability to manage multiple priorities in a fast-paced environment

Satterfield and Pontikes Construction, Inc., is an Equal Opportunity Employer. Satterfield and Pontikes Construction, Inc., encourages qualified females, minorities, veterans, disabled persons to apply.