Graphic Communications Sales Executive

Graphic Communications Executive

The Graphic Communications Executive is responsible for selling continuous-feed inkjet solutions, workflow offerings, and marketing technologies. This role focuses on driving growth within the graphic communications market and developing strong relationships across all customer segments.

Job Duties and Responsibilities

• Lead RICOH's penetration and expansion in the Graphic Communications vertical through targeted customer strategies, segmentation, awareness efforts, and relationship development.
• Promote and evangelize new inkjet technology solutions.
• Consult with business owners and senior executives on how emerging technologies can increase revenue and reduce operational costs.
• Develop effective ROI models for proposed solutions.
• Drive business development activities within the assigned territory.
• Manage, protect, and grow the territory by analyzing customer communication needs and developing solutions for both new and existing clients.
• Deliver, install, and support strategies, products, and equipment within the assigned territory.
• Meet or exceed revenue and gross profit targets, including ongoing page volume growth.
• Prepare and present compelling briefings, proposals, and value propositions to assigned accounts.
• Take ownership of resolving workflow or technical issues in partnership with Professional Services and Customer Service teams.
• Maintain accurate records of all account activity within Ricoh's sales database and CRM tools.
• Serve as the primary point of contact for creating and maintaining accurate sales documentation.
• Perform other related duties as assigned.

Qualifications (Education, Experience, Certifications)

Typically Required:

• Bachelor's degree or equivalent experience in a related field.
• 710 years of B2B sales experience, including at least 5 years selling advanced high?volume printing systems, preferably continuous feed and inkjet.
• Extensive sales experience within the Graphic Communications vertical.
• Demonstrated ability to sell in complex, consultative environments.

Knowledge, Skills, and Abilities

• Proven success in developing new business markets and opportunities.
• Comprehensive knowledge of the Graphic Communications industry.
• Strong understanding of technology and end?to?end complex solution selling.
• Deep familiarity with sales methodologies and processes within a matrixed environment.
• Excellent negotiation, communication, and presentation skills.
• Strong interpersonal skills, time?management discipline, and self?motivation.
• Ability to collaborate effectively with diverse, cross?functional teams.
• Skilled in managing the order, delivery, and implementation process.
• Proficiency with Microsoft Office Suite and related tools.

Working Conditions, Mental and Physical Demands

• Work is typically performed in a home office or corporate office environment with standard lighting, ventilation, and noise levels.
• Role involves cyclical stress due to frequent goals and deadlines, and daily stress associated with high-impact decision-making and outcomes.
• Minor physical effort may be required, including walking, standing, bending, lifting, or carrying items under 10 lbs. (e.g., paper, files, small parts).
• Requires moderate dexterity and regular use of standard office tools (e.g., keyboard, calculator).
• Daily travel to customer sites is required; some locations may not be accessible via public transportation.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.