Customer Supply Chain Analyst

Business Unit Overview Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious food choices for every taste and budget. The company's portfolio includes beloved brands such as Honey Bunches of Oats™, PEBBLES™, Grape‑Nuts™ and Malt‑O‑Meal™ cereal and Peter Pan™ peanut butter, as well as Rachael Ray® Nutrish™, Kibbles 'n Bits™ and 9Lives™ dog and cat food. Post also provides private label solutions to customers in pet food, cereal, nut butters and granola. As a company committed to high standards of quality and to our values, we are driven by one idea: To make lives better by making delicious food accessible for all. Location Description The Post Consumer Brands sales office in Bentonville is in the heart of the Natural State, Arkansas. The team primarily serves Walmart home office and also participates in several charitable and volunteer events throughout the year. Responsibilities Reporting to the Sr. Manager of Customer Supply Chain, the Customer Supply Chain Analyst is responsible for managing customer inventory levels, including promo/reset planning and forecasting using customer and Post Consumer Brands systems. The Analyst evaluates data, analyzes performance, identifies issues, develops recommendations, and implements solutions to improve service, increase revenue, and reduce costs. The Analyst performs KPI scorecard upkeep and metrics reporting, and handles relationships with customer supply chain counterparts and internal stakeholders. Develop and maintain a best‑in‑class relationship between Post Consumer Brands and our customers. Communicate customer supply chain strategy/action plans cross‑functionally with multiple teams within Post Consumer Brands. Serve as a customer expert in support of PCB and customer supply chain initiatives. Develop and maintain reporting and scorecards reflecting customer‑specific metrics. Interpret metrics into business intelligence and strategic planning. Manage established customer/item forecasts and replenishment at the retail and DC levels. Gather and analyze large datasets to identify demand drivers, inform operational forecasting, and guide internal recommendations on promotional volume, documenting assumptions to update forecasts. Obtain supply information from Supply Planning; communicate product supply situation and prognosis to Customer, Sales and PCB Supply Chain teams. Develop and execute reporting and inventory plans to achieve inventory and service level goals by setting joint targets, reducing out‑of‑stocks across retail and distribution centers, and regularly communicating inventory strategies and actions with cross‑functional partners. Monitor and report on inventory, service, and forecast performance, identify root causes of issues, and drive corrective actions to improve KPIs. Provide regular internal and customer‑facing reporting on in‑stocks, inventory levels, OTIF, and service performance, including clear action plans for areas needing improvement. Build and maintain successful working relationships with customer supply chain/replenishment counterparts, and internal cross‑functional PCB partners. Participate in supply chain initiatives to drive efficiencies for PCB and our customers. Identify and implement supply chain best practices. Qualifications Education: Four‑year degree, preferred. Minimum 2 years of experience in supply chain, replenishment, sales forecasting, or inventory management. Experience in supply chain/merchandise/CPG operations processes required. Skills: Strong customer service orientation. Must be self‑motivated and able to structure and prioritize work for maximum productivity. Ability to confidently interface with retail customer teams. Familiarity with logistics planning and material management/logistics concepts. Strong ability in qualitative and quantitative analysis. Proficiency in a broad range of computer skills – Excel, Tableau, and presentation software. Excellent interpersonal and communications skills. Ability to manage details and tasks with a high level of accuracy and urgency. #J-18808-Ljbffr