Surveillance Manager

Job Category: Protective Service Occupations Requisition Number: SURVE008102 Full-Time On-site Locations Showing 1 location Description Essential Job Functions: Manage the department to achieve an effective and economic operation. Communicate with Indiana Gaming Commission, Judicial System, state, local, and federal law enforcement agencies, Security, management, and Human Resources. Coordinate and monitor surveillance activities, assure compliance with company policies, and report all irregularities to appropriate management. Assure gaming integrity and the protection of assets. Develop, enforce, and adhere to departmental policies and procedures. Assist in training of departmental staff. Monitor surveillance activities to assure compliance with policy and procedures and to report all irregularities to appropriate management or agency. Operate, program, and fully understand the surveillance system and associated equipment. Document observations, events, and incidents. Supervise, evaluate, as needed, observers. Develop work schedules to ensure shifts are adequately staffed. Manage duties, coach and counsel, and evaluate performance of department employees. Complete a daily shift report of activity for submission to the Director. Review shift reports for accuracy and precision. Appraise Director of shift activities and staff member activities. Assure gaming integrity and the protection of company assets. Recruit, hire, and ensure staff is properly trained. Write and submit surveillance activity reports to the Indiana Gaming Commission and senior management. Perform special monitoring and investigations as directed. Coordinate the purchase, installation, and maintenance of department related equipment. Responsible for immediately informing on‑site IGC Agent on duty, Security of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self‑Reporting Policy. Other Job Functions: Perform other surveillance duties as assigned. Attend, and assist as needed, training provided within and outside the department. Perform duties and responsibilities of the Director in his/her absence. Job Qualifications Experience Required: A minimum of five years experience in surveillance or another related field in the Casino Industry. Previous related administrative and supervisory experience. Education Required: High school diploma or equivalent. Skills, Knowledge and/ or Abilities Required: Knowledge of the gaming industry, ability to prepare a budget for departmental operation, operation and knowledge of CCTV equipment, ability to communicate effectively, and interpersonal skills. Must have a good knowledge of mathematics and calculation ability. Licenses, Certifications, Bonding, and/or Testing Required: Indiana Gaming Commission Occupational License - Level 2. Other Specialized Requirements: Ability to lift up to 50 pounds, work in a confined space, color and symbol identification, normal gripping skills in the hands and fingers, kneeling, lifting, standing, or sitting, for long periods of time, stooping and twisting occurring on a daily basis. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr