Clinical Scheduler

Clinical Scheduling Specialist

Proud to share that Nuclear Care Partners is growing our incredible team in Piketon, OH, and looking for a passionate Clinical Scheduling Specialist! Why This Role is Special

• Impact lives: You will directly support and care for our amazing atomic heroes.
• Incredible team: Join a deeply supportive, mission-driven branch office culture.
• Heart for service: Bring your passion to a workplace that truly values compassion.

Who We Are Looking For

• Detail-oriented problem solver: You love puzzles and keeping pieces organized.
• Adaptable professional: You thrive in dynamic environments and embrace change easily.
• Customer service rockstar: You bring warmth and empathy to every single interaction.

If you want a career that fills your heart and makes a real difference, we cannot wait to meet you!

Compensation and Hours:

This position offers an hourly wage based on experience; Hours for this full-time, benefited role are:

• Monday - Friday; 8am - 5pm (In the Piketon Branch Office)
• 40 hours per week in office

Benefits:

• PTO
• Medical
• Dental
• Vision
• 401(k) Option
• Employee Referral Program

Responsibilities:

• Excellent communication skills, interacting with patients, family members and staff, ensuring the patient is receiving superb care and service.
• Must be very detail-oriented, completely staffing each patient in advance, and be willing to make adjustments in the moment as needed.
• Ambassador of the organization, weekly check-ins with patients and patient families to determine a change in schedule (different times, days, etc.).
• Works under the direction of the branch leader to ensure that all patient visits are scheduled and staff are appraised of their schedules.
• Develops a monthly schedule for 100 employees or more.
• Able to maintain a consistent schedule of caregivers for the patient and a desirable schedule for nurses and aides.
• Manage On-Call schedule for the branch, specifically for 24-hour patients.
• Monitor reports of daily nursing hours utilized for the branch.
• Manage call offs, missed visits, and late staff and coordinates with the branch leaders daily/weekly regarding patterns and trends.
• Maintains a pool of staff to fill call off shifts, and handles these situations quickly and effectively. Monitor call off situations to determine if there are problems that need to be resolved.
• Strong computer skills to prepare, change, and update the schedule.
• Reviews the approved time off requests and schedules patients accordingly, to include; vacation, leave of absences and unpaid time off.
• Solve problems quickly, while maintaining the highest level of professionalism and customer service.
• Must be able to be flexible and committed to scheduling, especially when after-hours or last-minute situations arise.
• Focuses on attention to detail to ensure mistakes do not occur, that schedules are communicated in a timely fashion, and all staff/patients are aware of changes.
• Performs other duties as assigned.

Qualifications:

• High School Diploma or GED required
• Minimum 2 years scheduling experience in a clinical or healthcare organization strongly preferred
• Excellent writing, organizational, and time management skills
• Ability to work independently, multitask, prioritize, and function in a team environment
• Must possess a professional, courteous, and customer-oriented demeanor; Must be discreet, trustworthy, and possess a high level of integrity

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or skills required for the role.