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Client Relationship Manager

TechnoGen

Job Title:Client Relationship Manager - E-470 ITIV Account

Duration: Long Term

Location:Aurora, CO( Must be based in Colorado. First preference: Denver / Boulder / Colorado Springs metro area. Any Colorado location satisfies the local-presence requirement.)

Required Qualifications

  • Based in Colorado - Denver, Boulder, or Colorado Springs metro strongly preferred; any Colorado location is acceptable per the JD
  • 5+ years of experience in IT account management, client relationship management, or IT program/engagement management, ideally within a professional-services or systems-integration firm.
  • Demonstrated experience managing multi-service-line client accounts (i.e., comfortable overseeing several concurrent technical workstreams, not just a single specialty).
  • Strong written and verbal communication skills; demonstrated ability to produce executive-level status reporting and briefings.
  • Ability to travel to E-470 Public Highway Authority headquarters (22470 E. Stephen D. Hogan Parkway, Suite 100, Aurora, CO 80018) as needed for meetings, interviews, and relationship management.
Preferred Qualifications
  • Prior experience with public sector / SLED (State, Local, and Education) government clients, ideally in Colorado.
  • Familiarity with the ServiceNow platform and ecosystem (ITSM, ITOM, CMDB, APM) - Technogen's anchor capability for this account.
  • PMP, ITIL, or equivalent program/service management certification.
  • Experience working within Firm-Fixed-Price and Time-and-Materials federal, state, or local government contract structures.
  • Familiarity with IDIQ / multiple-award vendor pool contract vehicles similar to E-470's ITIV Pool structure.
Vacancy posted 16 hours ago
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