Patient Access Specialist

Patient Access AssociateInova Alexandria Hospital - Outpatient is looking for a dedicated Patient Access Associate to join the team. This role will be Full-Time, 10:00AM - 6:30PM.Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.Featured Benefits:Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.Patient Access Associate Job Responsibilities:Patient Intake, Registration and Documentation: Registers patients, verifies identity and insurance, collects basic information, enters demographics, and scans forms.Administrative & Technology Operations: Scans documents, answers phones, and uses electronic medical record (EMR) and eligibility tools.Case Management Tasks: Notifies case managers and documents referrals.Financial Counseling: Provides estimates and collects payments.Insurance & Contract Coordination: Verifies basic eligibility and coverage.Minimum Qualifications:Education: High School Diploma or GEDLicensure: NoneCertification: NoneExperience: NonePreferred Qualifications:Patient Access Associate experienceHealthcare experience